Service Coordinator at Action for Children | GB | Rezi

Service Coordinator at Action for Children

Service Coordinator

Action for Children · GB

2 weeks ago

Service Coordinator

Action for Children · GB

15 days ago
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About the Role

As a service coordinator at our short breaks activity service for disabled children, you will supervise a team and provide leadership. You will oversee the day-to-day management of referrals, respond to and manage safeguarding concerns, and facilitate regular team meetings to ensure high-quality service delivery. You will support the collection and reporting of data for stakeholders, helping to demonstrate outcomes and service impact, and ensure children and families receive timely, effective, and person-centred support.

Responsibilities

  • Support the collation of data and feedback for reporting.
  • Communicate effectively and transparently to families, and relevant stakeholders.
  • Be responsible for training and ongoing development of staff.
  • Manage a team.
  • Ensure records are kept up to date.

Requirements

  • Hold a Level 3 or above qualification relating to children, young people and families.
  • Some experience of managing a team within children’s services.
  • Experience of working within a multi-agency social care setting and applying safeguarding.
  • Experience of managing cases, in accordance with agreed procedures, completing assessments, planning and reviews.
  • Ability to communicate effectively and engagingly and to maintain independent professional relationships and boundaries.
  • Producing concise and accurate reports to agreed standards, formats and timelines.
  • Utilising management systems and databases to record data.
  • Ability to work collaboratively with Children’s services Manager.

Skills

  • Resilience
  • Positive approach to change and challenge
  • Can do attitude
  • Effective communication
  • Report writing
  • Data management

Location

  • Camden & Islington - London

Work Type

  • Permanent
  • Full Time

Experience Level

  • Experience of managing a team within children’s services
  • Experience of working within a multi-agency social care setting
  • Experience of managing cases

Education Level

  • Level 3 or above qualification relating to children, young people and families

Salary/Compensations

  • £35,000 per annum plus London weighting allowance £3333

Benefits

  • Over 7 weeks inclusive paid leave and the option to buy or sell leave
  • Season ticket loan available
  • Cycle to work scheme
  • Excellent training and the opportunity to undertake professional training for some roles
  • Flexible maternity, paternity and adoption packages
  • Up to 7% employer contribution and life assurance cover
  • Blue Light Card eligibility with discounts at 15,000 national retailers
  • Paid annual Wellbeing Day

About the Company

  • At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.
  • Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.
  • We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.
  • Islington and Camden Short breaks service supports disabled children to make friends, build confidence and enjoy fun activities and new experiences. Running during school holidays, on selected weekday evenings and Saturdays, we provide inclusive, flexible support tailored to each child’s needs, helping them develop and enjoy new opportunities.

Equal Opportunity

  • At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.
  • We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.
  • We also encourage applications from men, who are under-represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.