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About the Role
Ensure the well-being and satisfaction of international students at The Well EF residence, working under the Housing Department and reporting to the Residence Coordinator.
Responsibilities
- Manage student check-ins/outs, room changes and fobs.
- Lead residence orientations and share important updates.
- Inspect rooms and maintain high quality standards for apartments and facilities.
- Provide student support and solve problems.
- Promote a positive residence community and ensure students feel safe, welcome, and supported.
- Organize activities to create a friendly, respectful, and vibrant community.
- Support Host Family visits, recruitment, administrative tasks, and other Housing projects.
- Work a dynamic schedule of 15–35 hours per week, with availability on Mondays, Thursdays, weekends, and occasional evenings.
- Be flexible to support arrivals, departures, and student activities.
- Build strong relationships with staff and students through clear and positive communication.
Requirements
- Working fluency in English (reading, writing, speaking).
- Full working rights in Canada.
- Willingness to complete applicable criminal background check and reference checks.
- Prioritize candidates living within a reasonable commuting distance from The Well residence, downtown Toronto.
Skills
- Spanish or French is an asset.
- Approachable, friendly demeanor.
- Ability to handle challenges with positivity.
- Innovative and detail-oriented.
- Can-do attitude.
- Experience living, working, or studying abroad is a plus.
- Experience in student services, residence life, hospitality customer service or international education is an asset.
- Reliability and professionalism.
- Ability to work with students from diverse cultural backgrounds.
- Willingness to assist with other Housing responsibilities as operational needs change.
Location
- Toronto Campus
Work Type
- 15-35 hours per week
Benefits
- Discounts on EF programs for Staff, and Staff Friends and Family for all EF Programs.
- Free use of EF Hello: a premium Language Learning App.
- Exciting opportunities for domestic and international career advancement within 2-3 years.
About the Company
- EF Language Abroad believes that the world is better when people try to understand one another.
- Since 1965, EF has helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives.
- EF offers immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken.
- EF's courses blend classroom-based lessons with interactive exercises and real-world practice.
- EF's global staff help students from around the world develop the language skills they need to achieve their dreams.
- EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
- Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.
- For over half a century EF has been the leader in international educational programs and experiences designed to foster such understanding.
- Through language, cultural exchange, academic studies, and educational travel, EF creates immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.
- EF offices and schools are located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day.
- EF's mission is building greater understanding, breaking down barriers, and creating a better world.
- Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education.
- EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.
Equal Opportunity
- All positions are subject to a criminal background and/or reference checks, as applicable.