Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Retail Loss Prevention Lead role.
Rezi rewrites your resume against DICK'S Sporting Goods's job description. Free.
Tailor your resume to this Retail Loss Prevention Lead role.
Rezi rewrites your resume against DICK'S Sporting Goods's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Retail Loss Prevention Lead posting at DICK'S Sporting Goods — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Retail Loss Prevention Lead posting at DICK'S Sporting Goods — free, in seconds.
About the Role
The Loss Prevention Lead serves to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. This role involves modeling customer engagement behaviors to detect and deter shoplifters and provide service to all customers, while also ensuring compliance with company policies and assisting in investigations.
Responsibilities
- Mitigate and reduce losses through deterrence of external theft and execution of operational programs.
- Model customer engagement behaviors to detect and deter shoplifters and provide service to customers.
- Act in compliance with the Company policy “Engaging Law Enforcement” when service attempts do not deter theft.
- Assist in monitoring store compliance with policies related to safety, operational controls, and Merchandise Expose Standards (MES) execution.
- Assist in external/internal investigations and promote store awareness around addressing theft and operational controls.
- Monitor customer and teammate traffic for potential theft activity while adhering to Company standards.
- Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
- Follow-up with local authorities for after-the-fact external case resolution and prosecution.
- Create an inclusive in-store environment where everyone feels welcome, safe, and is treated with respect.
- Support, promote, and actively demonstrate company values related to customer engagement.
- Provide ad hoc support for the general needs of the business as necessary.
- Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.
- Assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
- Conduct MES sweeps, fitting room checks, and safety standards when athlete traffic is slow.
- Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
- Maintain confidentiality of all Company information.
Requirements
- 1-3 years of prior LP or educational experience in Loss Prevention preferred.
- Cameras must be on during all virtual interviews.
- AI tools are not permitted to be used by the candidate during any part of the interview process.
- Offers are contingent upon a satisfactory background check which may include ID verification.
- May be required to submit relevant state-mandated clearances to supervise minors based on location.
Skills
- Customer engagement
- Loss prevention
- Incident reporting
- De-escalation
- Training
- Merchandise Expose Standards (MES)
- Safety standards
- Operational controls
Location
- House of Sport by DICK'S Sporting Goods
Work Type
- Full-time
Experience Level
- 1-3 years
Salary/Compensations
- $20.00 - $28.00 per hour
Benefits
- Generous suite of benefits
About the Company
- House of Sport by DICK'S Sporting Goods is a destination and experience where athletes can experiment and play, and the community can gather and be inspired.
- We are fundamentally changing retail by elevating experiences, delivering first-class service, obsessing over athletes, inspiring teammates, and challenging retail norms.
- We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
- On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.
Equal Opportunity
- We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
- DICK'S Sporting Goods complies with all state paid leave requirements.
- Thanks for helping us keep the process fair and secure for everyone!