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About the Role

Corpay is seeking a Head of Creative Design, Brand & Web to lead a team of Brand and Web Designers, set the creative direction for brand identity, websites, and campaigns, and build an AI-enabled creative studio. This hands-on role involves driving work, designing alongside the team, and reporting directly to the Design Director. You will collaborate regularly with Marketing, Digital, Product, and senior business stakeholders.

Responsibilities

Lead and evolve the visual identity strategy across brands, markets, and customer touchpoints.
Translate agreed positioning into scalable visual systems supporting acquisition, retention, and product experiences.
Set the UX and creative direction for websites and acquisition journeys.
Lead design from customer journeys and concepts through design QA, handover, and post-launch optimization.
Use customer insight, analytics, and testing to inform decisions.
Set up agentic design and development workflows with Marketing Managers.
Direct creative for integrated campaigns, product launches, and brand activity, including at least two above-the-line campaigns annually.
Design zero-to-one agents and pioneer new AI design workflows.
Drive AI workflows to help designers build whatever they can imagine.
Make teams more self-serve with reusable assets, templates, and approved collateral.
Manage, mentor, and coach the team, supporting their growth and raising creative standards.
Prioritize capacity and shape briefs for the team's highest-impact work.
Partner with Marketing on campaign strategy, with Digital on implementation and optimization, and with Product on brand expression.
Represent Brand and Web Design in senior discussions, articulating a clear creative vision.
Collaborate with Product and Service Designers on brand expression within products.
Contribute brand expression to the shared multi-brand design system.

Requirements

10+ years of professional design experience.
At least 2 years of leading and coaching design teams.
Strong portfolio showcasing design's impact on brand strategy, digital experience, and go-to-market activity.
Proven experience across brand identity, web design, eCommerce, and integrated campaign creative.
Exceptional design judgment and ability to create coherent work across multiple brands, markets, and channels.
Understanding of how brand and digital experience influence customer growth, trust, and adoption.
Hands-on approach to design delivery alongside team leadership and strategic direction.
Experience in building AI-powered creative workflows that improve efficiency while maintaining high creative standards.
Confidence using Figma, Adobe Creative Suite, Claude, and other generative AI tools.
Ability to communicate a compelling creative vision, provide precise feedback, and influence senior stakeholders effectively.
Experience directing designers, agencies, and integrated campaigns.
Experience with analytics, conversion insight, enterprise CMS platforms, motion, or video direction is an advantage.
Experience within B2B, payments, fleet, or mobility sectors is welcome.
Strong Design Leads ready to step into a Head of Creative Design position will be considered.

Skills

Brand identity
Web design
eCommerce
Integrated campaign creative
AI-powered creative workflows
Figma
Adobe Creative Suite
Claude
Generative AI tools
Analytics
Conversion insight
Enterprise CMS platforms
Motion direction
Video direction

Location

London
Berlin

Work Type

Full-time

Experience Level

10+ years of professional design experience
2+ years of leadership experience

Benefits

Assigned workspace in London or Berlin office
Company-issued equipment
Access to online learning and development resources
Opportunity to shape an AI-enabled creative studio and new ways of working
25 days’ annual leave plus 8 bank holidays (London)
Option to buy or sell up to 5 days of annual leave annually (London)
Pension scheme with a minimum 3% employee contribution and up to 5% employer contribution (London)
Private Medical Insurance through Vitality with no excess payable by employees (London)
Life Insurance (London)
Access to the Gratitudes benefits platform (London)
Free access to LinkedIn Learning
Up to 180 EUR net well-being allowance per year (Berlin)
Monthly allowance through Givve Card (Berlin)
2 Volunteering days per year
28 days + 2 days annual leave (Berlin)

About the Company

Corpay is a global technology organization leading the future of commercial payments with a culture of innovation.
Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll, and lodging expenses.
Millions of people in over 80 countries use our solutions.
Corpay is committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.
Diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

Equal Opportunity

Corpay is committed to providing equal employment opportunities to all applicants and employees.
Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.
If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.