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About the Role

As a Digital Designer, you will play a key role in bringing the Money Mart brand to life across digital, retail, and customer-facing channels. You'll transform creative concepts, campaign strategies, and business objectives into compelling visual experiences that engage customers, strengthen brand consistency, and support business growth. Working collaboratively with Marketing, Product, UX, and cross-functional teams, you'll deliver high-quality creative solutions across a variety of platforms while ensuring an exceptional customer experience.

Responsibilities

Translate creative briefs, campaign strategies, and business requirements into effective, customer-focused design solutions.
Design, create, and adapt marketing assets across digital and retail channels, including websites, landing pages, email campaigns, social media, paid media, branch signage, brochures, posters, digital screens, and other marketing materials.
Scale campaign concepts efficiently across multiple formats, channels, audiences, and sizes while maintaining creative consistency.
Create and support the development of static, animated, and video content as required.
Prepare accurate, production-ready files for digital publishing and print production.
Manage multiple projects, stakeholders, and deadlines simultaneously while maintaining exceptional quality and attention to detail.
Work independently through the full design lifecycle, from initial brief and concept development to revisions, approvals, and final delivery.
Apply and uphold Money Mart's brand standards across all customer touchpoints.
Support the development of campaign creative, design templates, brand toolkits, and scalable marketing assets.
Adapt creative and brand elements across different products, customer segments, channels, and regional requirements.
Maintain organized design files, templates, and asset libraries while contributing to best practices that improve efficiency and consistency.
Ensure all creative meets brand, legal, accessibility, and regulatory standards.
Partner with Marketing, Product, and UX teams to support the design of websites, landing pages, mobile applications, and other digital experiences.
Translate customer journeys, wireframes, and content requirements into intuitive, visually engaging, and conversion-focused designs.
Participate in creative reviews and collaborative working sessions, contributing innovative ideas and practical design solutions.
Incorporate stakeholder feedback, customer insights, and campaign performance results into design enhancements and iterations.

Requirements

A strong portfolio showcasing digital marketing, campaign, retail, and print design work.
Demonstrated experience creating and adapting creative assets across both digital and physical marketing channels.
Strong visual design expertise, including typography, layout, composition, color theory, hierarchy, and storytelling.
Ability to translate business objectives and marketing strategies into polished, effective creative assets.
Strong understanding of brand management and experience working within established brand guidelines.
Knowledge of UX/UI principles, responsive design, accessibility standards, and customer-centric design practices.
Experience leveraging customer insights, campaign analytics, and performance metrics to optimize creative effectiveness.
Experience preparing production-ready files for both digital and print environments, including quality control and vendor specifications.
Exceptional attention to detail, proofreading accuracy, version control, and quality assurance practices.
Ability to independently manage projects, prioritize competing demands, and consistently deliver results in a fast-paced environment.
Strong collaboration, communication, and stakeholder management skills.
Comfortable leveraging AI and emerging creative technologies to enhance design ideation, efficiency, and production workflows.

Skills

Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
Figma
Motion graphics and video-editing tools (After Effects, Premiere Pro, CapCut, or similar)
Microsoft PowerPoint
Canva

Location

Hybrid

Work Type

Contract
Full-time

Experience Level

Mid-level

Education Level

Diploma or Bachelor's degree in Graphic Design, Digital Design, Visual Communications, or a related field, or an equivalent combination of education and experience.

Salary/Compensations

C$ 65,000.00 - C$ 70,000.00 for 12 months as a fixed term, then converting to FTE

Benefits

Discretionary Annual Bonus
Health and dental plans with 100% of the premiums covered
Employee Assistance Program
Retirement savings options
Reimbursement for tuition assistance and professional development
Discounts through Perkopolis
Rewards and recognition programs

About the Company

Momentum Financial Services Group helps people move forward by reimagining how money works for those who need it most.
We are the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.
We power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.
We come together across teams and departments to create solutions that remove barriers and give people access to money they might not get anywhere else.
We are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology.
We take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals.
Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

Equal Opportunity

We value creativity, collaboration, customer-centric thinking, and continuous innovation.
Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA).