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About the Role
As a Territory Partner, you will take ownership of a portfolio of clients, becoming their trusted advisor and helping them achieve better workforce outcomes. This role combines account management, workforce planning, relationship management, operational problem-solving, and commercial development.
Responsibilities
- Build trusted partnerships with healthcare organisations.
- Become the first point of contact for clients, providing expert advice and responsive support.
- Understand each client's workforce challenges, priorities, and future plans.
- Build confidence through consistent delivery and exceptional service.
- Plan and coordinate workforce solutions to meet client demand.
- Improve fill rates, workforce utilisation, and service performance.
- Identify opportunities to strengthen client retention and grow your territory.
- Use CRM systems, performance data, and business insights to make informed decisions.
- Collaborate with internal specialist teams to achieve the best outcomes.
- Resolve service challenges quickly and professionally.
- Match healthcare professionals with opportunities that align with their skills, experience, and availability.
- Follow through on commitments and ensure every issue reaches a successful conclusion.
- Influence the long-term success of your territory.
- Achieve strong client relationships, improved workforce performance, sustainable growth, and positive outcomes.
Requirements
- Ability to build strong, long-term relationships.
- Ability to develop a deep understanding of client organisations.
- Ability to work proactively to ensure clients have access to the right healthcare professionals.
- Ability to build strong relationships with healthcare professionals.
- Ability to understand healthcare professionals' skills, experience, and career aspirations.
- Ability to take ownership and make decisions.
- Ability to see the direct impact of your work.
Skills
- Relationship building
- Problem-solving
- Account management
- Workforce planning
- Commercial development
- CRM systems
- Performance data analysis
- Business insights
Location
- TBC Hybrid (2 Days in Office Hub)
Work Type
- Full-time
- Hybrid
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Up to £30,000 Plus Performance Bonus
Benefits
- Performance Bonus
About the Company
- Newcross Healthcare is transforming the way healthcare organisations access, manage and retain their workforce.
- Combines over 30 years of healthcare expertise with market-leading technology, AI-powered insights and innovative workforce solutions.
- Helps clients deliver outstanding care across the UK.