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About the Role
bonial is a digital advertising partner for offline businesses, supporting retailers in their marketing activities and helping them find new audiences. As an (Junior) Operations Manager for France, you will work from Berlin and focus on customer care by publishing retailer content on our platforms. You will actively work on publishing the right content, in the right location, and with the right parameters for our customers, collaborating with the Sales team in Paris and teams in Berlin.
Responsibilities
- Manage content and brochure publications for your assigned customer portfolio
- Ensure the online content we publish meets high-quality standards
- Regularly communicate with our customers via email or calls
- Collaborate closely with other teams, including Campaign, Sales, Product, and IT
- Contribute to process, workflow and documentation improvements with your input
Requirements
- Excellent French skills (C2 level, including perfect spelling)
- Fluent in English
- Natural service-oriented mindset
- Comfortable communicating on the phone and by email
- Ability to work autonomously, independently, and with attention to detail
- Experience in using MS Office and CMS
- A true team player
- Planning to live in Berlin long-term
- Previous experience in a similar role is an advantage
Skills
- MS Office
- CMS
- Jira (plus)
- Salesforce (plus)
Location
- Berlin
Work Type
- Full-time
- Hybrid (up to 20% mobile work within Germany)
- Option to work from abroad
Experience Level
- Junior
Benefits
- High growth story
- Innovation & tech focus
- Exciting environment for professional development
- Support for professional development
- Feedback culture
- Free access to nilo.health (mental health app)
- Partial subscription coverage for Urban Sports Club
- Corporate pension scheme
- Opportunity to engage in sustainability projects
- 28 days of holiday, increasing by one day per year up to 30 days
- Additional days off for occasions (moving, social projects, etc.)
- Modern office with Zen Rooms, fully equipped gym, and roof terrace
- Free lunch
- Free hot and cold drinks, fruit, breakfast, and snacks at the office
- Social culture encouraging team events
About the Company
- bonial helps you save time, money and paper!
- We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience.
- bonial is part of Axel Springer SE and is disrupting the retail landscape as the leading "Drive to Store" partner in Germany and France.
- Through our platforms "kaufDA" and "MeinProspekt" in Germany, and “Bonial” in France, we connect millions of users with their favorite shops and brands—driving real impact every single day.
- We are in the midst of an exciting growth phase, scaling fast and transforming the way people discover retail.
- At bonial, we thrive in a high-performance, fast-paced environment fueled by motivated, results-driven individuals who are passionate about making a difference.
- Partner for retail - we empower retailers to reach their customers in the most efficient and effective way possible.
- We see ourselves as a critical business partner for retail, and as highlighted in our Company Vision, we “Enrich local shopping for everyone. Everyday.”
- As part of the Axel Springer Group, we also align with the Axel Springer Essentials.
Equal Opportunity
- Proud to be an equal opportunity workplace where we aim to enable everyone to show up as their full selves.
- Committed to equal employment opportunity and to being a safe space regardless of race, religion, sex, sexual orientation, age, disability, gender, gender identity or gender expression.