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About the Role

The EventTech Manager owns the strategy, delivery and operation of the technology that powers every Risk Global event, including flagship global conferences, awards programmes and webinars. Risk Global serves the financial risk, derivatives, regulation and fintech communities with high-value intelligence, data, events and digital products.

Responsibilities

Define and own the event technology strategy and roadmap for Risk Global, aligned with divisional commercial and audience goals.
Assess new tools and formats, from hybrid delivery and attendee apps to AI-enabled features, and build the case for adoption.
Manage the event technology budget and vendor relationships, including contract renewals, service levels and cost optimisation.
Set standards and processes so technology is used consistently across brands and regions.
Act as the business owner and lead administrator of Eventmaker, our primary event management platform for global conferences.
Configure and maintain event sites, registration flows, ticketing, agendas, speaker and sponsor management.
Own platform integrations with CRM, badging and on-site check-in providers, making sure data flows accurately end to end.
Work with the platform vendor on product development, issue resolution and release planning.
Own the webinar and digital streaming technologies used for webinars, virtual and hybrid events, and learning solutions.
Ensure a high-quality, reliable broadcast experience for speakers, delegates and sponsors.
Own the awards management tools used across Risk Global's awards programmes, from entry submission and judging to results.
Lead event technology on site and remotely at conferences, awards ceremonies and live broadcasts, acting as the technical escalation point.
Plan and run technical rehearsals, contingency plans and run-of-show checks for registration, badging, streaming and AV hand-offs.
Resolve issues in real time under pressure, keeping delegates, speakers and sponsors unaffected.
Travel to events when required.
Act as the trusted partner to events, production, marketing, sales and learning teams, translating their needs into technical solutions.
Train and support colleagues on Eventmaker and the wider event tech stack, building self-sufficiency across teams.
Manage external suppliers and on-site technical partners to agreed standards.
Communicate clearly with non-technical colleagues, clients and senior stakeholders.

Requirements

5+ years of experience in technology operations, event operations or digital events, ideally in B2B conferences, media or professional services.
Hands-on expertise with event management platforms (Eventmaker, Cvent, Bizzabo, Swapcard or similar), including configuration and administration.
Proven experience delivering integrations between event platforms and CRM, marketing automation, payment and badging or check-in providers.
Strong working knowledge of webinar platforms and digital streaming technologies (e.g. ON24, Zoom Webinars, Vimeo, StreamYard or similar), including virtual and hybrid delivery.
Experience with awards management tools and entry-to-judging workflows.
Excellent people and communication skills, with confidence explaining technical topics to non-technical colleagues and clients.
Calm, practical and decisive under the pressure of live events, with strong problem-solving skills.
Highly organised, able to manage multiple events and projects in parallel across time zones.
Willingness to travel occasionally, including to international events.
Experience with APIs, integration tools or reporting tools (e.g. Power BI, Tableau) is desirable.

Skills

Event technology strategy
Event management platform administration (Eventmaker, Cvent, Bizzabo, Swapcard)
CRM integration
Badging integration
On-site check-in integration
Webinar platforms (ON24, Zoom Webinars)
Digital streaming technologies (Vimeo, StreamYard)
Virtual and hybrid event delivery
Awards management tools
API usage
Integration tools
Reporting tools (Power BI, Tableau)

Location

London

Work Type

Permanent contract
Hybrid working

Experience Level

5+ years of experience

Benefits

Fantastic holiday allowance that increases with tenure
Birthday off
24/7/365 Employee Assistance Programme
Access to learning programmes via Generation Infopro platform
Paid volunteer days
25 days annual leave (rising up to 30 days)
Group personal pension plan
Life assurance
Interest-free season ticket loan
Private medical insurance
Employee discount scheme
Eye-care vouchers
Discounted gym membership
Agile and remote working
Bike to Work scheme
Enhanced maternity leave (up to 26 weeks’ full pay)
Dependant leave (up to 5 days’ full pay per year)
Dedicated menopause policy
Option to buy additional holiday
Dental insurance
Option to add a partner to gym membership
Health cash plan

About the Company

Infopro Digital is a global B2B company with around 4,000 employees, annual revenues of over half a billion dollars and a presence in 26 countries.
Its market-leading brands serve five professional communities: insurance and finance, automotive aftermarket, construction, retail and industrials.
Our brands help clients make informed business decisions and find new opportunities.
Risk Global is the collective name for our financial services brands: a 300-person organisation with offices in London, New York, Nashville, and Hong.
The portfolio includes Risk.net, Central Banking, Chartis Research, 1LoD and WatersTechnology.
Infopro Digital is a B2B group specialising in information and technology.
With a presence in 26 countries, the group has 4,000 employees of 79 nationalities.
Infopro Digital connects professional communities.
Our brands are leaders across five key economic sectors: construction and public sector, automotive, industry, risk and insurance, and retail.
Through our solutions, decision‑makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunity

We provide equal opportunities to employees and job applicants and do not discriminate, either directly or indirectly, on the basis of any protected characteristic or any other characteristic or activity protected by law.
To comply fully with equal opportunities legislation, we monitor all job applications.
Applicants are therefore asked to complete equal opportunities questions as part of the application process.
This information is collected anonymously, stored securely, and used solely for monitoring purposes.
There is no obligation to provide this information, and all applicants will be treated equally whether or not they choose to do so.