Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Technical Program Manager - People Systems (Fixed Term - 6 months) role.

Rezi rewrites your resume against Delivery Hero's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Technical Program Manager - People Systems (Fixed Term - 6 months) posting at Delivery Hero — free, in seconds.

About the Role

Contribute to roadmap creation and translate the roadmap into an execution plan. Deep-dive into the user experience by conducting interviews and surveys globally to understand friction points and identify opportunities for improvement and automation. Establish and monitor success metrics and KPIs related to system performance, customer satisfaction, and business impact, using data-driven insights to guide product decisions and iteration.

Responsibilities

Contributes to roadmap creation and translates the roadmap into an execution plan.
Conduct interviews and surveys across our global entities & CoEs to understand friction points and identify opportunities for improvement and automation.
Establish and monitor success metrics and KPIs related to system performance, customer satisfaction, and business impact.
Use data-driven insights to guide product decisions and iteration.

Requirements

4+ years of product/ project/program management experience with a demonstrable track record of delivering complex technical and data-driven products at large scale & achieving tangible results.
Data fluency and experience working hand in hand with engineers, data scientists or analysts.
Strong analytical mindset and a passion for digging deep into complex problems to find scalable solutions.
Previously owned tech/ AI roadmap and execution of a cross-functional team with experience in managing senior stakeholders.
Proven ability to translate diverging business needs into impactful tech and data product solutions.
Exceptional communication and senior stakeholder management skills, proven by the ability to drive alignment and shared objectives across multiple cross-functional, global teams (including data science, engineering, and diverse brand stakeholders).
High degree of autonomy and reliability in execution, with a strong sense of ownership over long-term OKRs and the ability to transform complex challenges into clear, actionable product plans.

Skills

Product Management
Project Management
Program Management
Technical Product Delivery
Data-Driven Product Development
User Experience Research
Data Fluency
Analytical Mindset
Stakeholder Management
Communication Skills
Roadmap Execution
AI Roadmap Execution
Cross-functional Team Leadership
Problem Solving
Ownership
OKRs Management

Location

Berlin, Germany

Work Type

Hybrid

Experience Level

4+ years

Benefits

27 days holiday with an extra day on 2nd and 3rd year of service
1.000 € Educational Budget
Language Courses
Parental Support
Access to Udemy Business platform
Health Checkups
Meditation & Gym
Employee Share Purchase Plan
Sabbatical Bank
Public Transportation Ticket Discount
Life & Accident Insurance
Corporate Pension Plan
Digital Meal Vouchers
Food Vouchers

About the Company

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door.
We operate in around 65 countries worldwide, powered by tech, designed by people.
As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
We push hard, learn quickly and stay human along the way.
It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side.
If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in.

Equal Opportunity

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience.
Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].
You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.