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About the Role
Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally. We prioritize excellent work-life balance through a flexible hybrid work model, empowering you to work effectively while maintaining harmony in your life. Our Tokyo office, located on the 18th floor, provides breathtaking views of the city, creating an inspiring space for creativity and teamwork. Join a diverse, forward-thinking organization that values your growth and contributions as we shape the future together. We are looking for a solution consultant to join our Life Science & Healthcare solution consulting team in Tokyo. We are a team of product experts and are responsible for growing revenue from both existing and new customers, by deeply understanding customer needs, effectively presenting the value of the solution, enhancing customer relationship to improve customer satisfaction, and contributing to product development and consulting services engagements.
Responsibilities
- Achieve sales revenue target of Life Science & Healthcare division in cooperation with Sales, Marketing, and Customer Success.
- Deeply understand customer business, needs and workflow through various channels such as direct communication with customers, industry news, industry conference, etc.
- As a product expert, acquire in-depth knowledge about Life Science & Healthcare solutions and keep the knowledge up to date.
- Work closely with sales team to find new business opportunities and proactively provide support for them to close deals by identifying customer needs and offering best solutions.
- Co-visit customers with sales (on-site or virtual meeting) to discuss customer needs and solutions.
- Most of our clients are pharma/medical device companies and you will meet with customers from various departments such as R&D, clinical development, medical affairs, business development, marketing, regulatory, market access etc. to discuss their needs and appropriate solutions.
- Plan and execute product promotion plan for a targeted customer segment to create new business leads.
- Provide post-sales support for clients through advice, training, and webinars etc. to answer their business questions.
Requirements
- Either 5+ years of professional experience in pharmaceutical/medical device industry or experience providing services to pharmaceutical or medical device companies through a CRO, market research firm, advertising agency, or similar organization.
- Good interpersonal communication skills and ability to collaborate with both internal and external stakeholders.
- Experience in building and maintaining good relationships with customers.
- Proficient presentation skills in Japanese.
- Written and verbal communication skills in Japanese (native level) and English (business level).
- Intermediate skills for Microsoft Word, Excel, and PowerPoint.
- Initiative-taking and able to plan, prioritize and take actions with a complex schedule of activities and events.
Skills
- Microsoft Word
- Excel
- PowerPoint
Location
- Tokyo
Work Type
- Hybrid work environment
- Permanent employee position
Experience Level
- 5+ years of professional experience
About the Company
- Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally.
- We prioritize excellent work-life balance through a flexible hybrid work model, empowering you to work effectively while maintaining harmony in your life.
- Our Tokyo office, located on the 18th floor, provides breathtaking views of the city, creating an inspiring space for creativity and teamwork.
- Join a diverse, forward-thinking organization that values your growth and contributions as we shape the future together.
Equal Opportunity
- At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.