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About the Role

As a Learning Experience & Facilitation Specialist, you will build and deliver practical, engaging learning to grow capability across Kinetic IT. You will facilitate a mix of leadership, business, and technical skills programs, both face-to-face and online, partnering with subject matter experts to transform complex content into clear, applicable learning.

Responsibilities

Leverage learning design to build and update learning materials such as slide decks, facilitator guides, workbooks, and activities using existing program blueprints and templates.
Facilitate face-to-face and virtual learning across leadership, business, and technical skills programs, adapting the approach for each group.
Collaborate with subject matter experts to ensure content accuracy and relevance.
Utilize learner feedback to enhance sessions and materials.
Support program operations, including session preparation, learner communications, and record keeping.

Requirements

Experience designing learning experiences and resources using adult learning and learner experience principles.
Solid experience facilitating corporate learning with adult audiences, both face-to-face and virtual.
A curious, current approach to learning practice, including using AI tools to work smarter in how learning is built, updated, and delivered.
Confidence working with technical or unfamiliar content and transforming it into usable material for learners.
Comfort with virtual delivery platforms such as Teams.
A reliable, organised approach, demonstrating preparedness, punctuality, and follow-through.

Skills

Learning design
Facilitation
Adult learning principles
Learner experience principles
AI tools
Virtual delivery platforms (e.g., Teams)
Content transformation
Program support
IT services
ITIL
SIAM
Digital learning tools
E-learning authoring tools
LMS

Location

Australia

Work Type

Hybrid
Flexible hours
Part-time

Experience Level

Mid-level

Education Level

Industry certifications (supported)

Benefits

Formal training
Mentoring
Vendor exam support
Communities of practice
Regular development reviews
Internal 'Opportunity Marketplace' for career advancement
Hybrid options
Flexible hours
Mobility
Part-time roles (customer needs permitting)
Social events
Cultural celebrations
End-of-year functions
Health and wellness resources
Tailored leave and support options
EAP access
Employee discounts platform
Discounted gym membership

About the Company

Kinetic IT is a leading Australian IT services provider specializing in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure, and IT Service Management.
The company focuses on unlocking technology's potential to enrich the lives of Australian communities.
With over 30 years of experience, Kinetic IT partners with major Australian organizations to deliver essential services.
They employ over 1,500 people across Australia, offering world-class capabilities with a local approach.
Kinetic IT fosters an inclusive culture where individuals are encouraged to be their authentic selves, promoting collaboration, shared success, and a sense of value and pride.

Equal Opportunity

As an equal opportunity employer, Kinetic IT welcomes people of all abilities, backgrounds, cultures, and genders.
They are proud to be an Indigenous and Veteran-friendly employer.