Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Facilities Coordinator - Soft Services role.
Rezi rewrites your resume against Crown Resorts's job description. Free.
Tailor your resume to this Facilities Coordinator - Soft Services role.
Rezi rewrites your resume against Crown Resorts's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Facilities Coordinator - Soft Services posting at Crown Resorts — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Facilities Coordinator - Soft Services posting at Crown Resorts — free, in seconds.
About the Role
Crown Resorts is seeking 3 Soft Services Coordinators to join the Property Services team. This role is crucial in ensuring the immaculate, sustainable, and safe operation of Crown Sydney's soft services, including cleaning and waste management. You will work closely with contractors and stakeholders to maintain and improve service excellence.
Responsibilities
- Coordinating and monitoring cleaning, waste management, and soft services contractors
- Conducting quality audits, inspections, and compliance reviews across the property
- Ensuring suppliers deliver against agreed service standards and KPIs
- Supporting operational planning for scheduled, reactive, and emergency services
- Building strong relationships with internal stakeholders and external service partners
- Identifying opportunities for service improvement and operational excellence
- Supporting Crown's environmental and sustainability initiatives
- Analysing performance data and reporting on contractor outcomes and service delivery metrics
Requirements
- Experience within facilities management, property services, cleaning operations, waste management, or a similar environment
- Strong contractor and stakeholder management capability
- Experience conducting audits, inspections, or quality assurance activities
- A strong understanding of compliance, risk, and operational best practice
- Exceptional pro-activeness, organisational, and problem-solving skills
- The ability to analyse data and identify opportunities for continuous improvement
- A passion for sustainability and operational excellence
- Outstanding communication and relationship-building skills
- Has or is able to obtain all required Casino Employee Licenses
Skills
- Contractor management
- Stakeholder management
- Auditing
- Inspections
- Quality assurance
- Compliance
- Risk management
- Operational best practice
- Pro-activeness
- Organisation
- Problem-solving
- Data analysis
- Continuous improvement
- Sustainability
- Communication
- Relationship-building
Location
- Sydney
Work Type
- Full-time
- 24/7 roster
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Opportunity to make a visible impact in one of Australia's most iconic integrated resorts
- Exposure to large-scale operations and supplier partnerships
- Complimentary meals at on-site staff restaurant
- Discounts at various F&B venues on property
- Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth
- Tailored uniform, washed and laundered free for every shift
- Participation in Crown’s group-wide recognition and awards program
- Opportunity to contribute to Crown’s community, diversity & inclusion committees
- Access to discounts across health & wellbeing
- Access to novated leasing options
About the Company
- Crown Resorts is a great place to visit and an even better place to work, creating fun, memorable, world-class experiences for guests and people.
- We value passion, optimism, and an appetite for change for the better.
- Crown Resorts is committed to creating memorable experiences for guests and exceptional careers for people.
- Crown Sydney reflects a commitment to excellence through world-class hotels, dining, luxury residences, and entertainment.
- The Property Services team plays a crucial role in ensuring the destination remains immaculate, sustainable, safe, and operating at the highest standards.
Equal Opportunity
- Our Crown Community celebrates uniqueness and embraces diversity.
- We welcome the creativity, insights, and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+, and Aboriginal and Torres Strait Islander people.