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About the Role
This is a rare opportunity to work at the heart of the Department, helping translate government priorities into action and supporting decisions that shape the direction of the organisation. As Chief of Staff, you will work in close partnership with the Secretary, providing strategic leadership, operational oversight and coordination across the Department, strengthening governance, accountability and executive support while helping deliver Secretary, Ministerial and Government priorities. Providing enterprise-wide leadership and coordination across corporate, executive, Cabinet and parliamentary services, you will be a trusted strategic adviser to the Secretary and an influential member of the DCS Executive Leadership Team. This is a role for an accomplished executive who thrives on complexity, exercises exceptional judgement and can turn challenging issues into clear advice, coordinated action and tangible outcomes.
Responsibilities
- Provide strategic leadership, operational oversight and coordination across the Department.
- Strengthen governance, accountability and executive support.
- Deliver Secretary, Ministerial and Government priorities.
- Provide enterprise-wide leadership and coordination across corporate, executive, Cabinet and parliamentary services.
- Act as a trusted strategic advisor to the Secretary.
- Be an influential member of the DCS Executive Leadership Team.
- Turn challenging issues into clear advice, coordinated action and tangible outcomes.
Requirements
- Highly credible and politically astute executive.
- Ability to operate effectively when issues are complex, stakes are high, and timeframes are tight.
- Ability to quickly get to the heart of an issue, synthesize competing perspectives and provide clear, practical and authoritative advice.
- Strong judgement and discretion.
- Confidence to influence senior stakeholders.
- Ability to build trusted relationships across organisational boundaries.
- Ability to anticipate emerging issues.
- Ability to bring people together to deliver immediate priorities.
- Understanding of creating clarity from complexity, connecting strategy with delivery, and enabling others to make better decisions.
Skills
- Strategic leadership
- Operational oversight
- Coordination
- Governance
- Accountability
- Executive support
- Strategic advice
- Influence
- Relationship building
- Problem-solving
- Communication
Location
- Sydney
Work Type
- Ongoing
- 5 days per week in office
Experience Level
- Executive leader
- Accomplished executive
About the Company
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
- We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
- Come join us and influence the future of our great state.
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
Equal Opportunity
- We provide adjustments to the recruitment process for candidates, including individuals with disability.