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About the Role

HUB24 is seeking an experienced Lead Product Designer to shape complex user experiences for their professional and investor products. This role involves working across financial reporting, engagement, transactions, administration, and platform workflows, translating complex requirements into practical design solutions. You will lead the design process from discovery to delivery, influencing product direction and collaborating with senior stakeholders.

Responsibilities

Lead the design scoping of complex initiatives across internal teams, advice ecosystem partners and large financial institutions.
Translate business priorities, customer needs, technical constraints and stakeholder expectations into clear design problems and delivery options.
Shape end-to-end experiences across professional and investor products, including reporting, engagement, transactions, administration and platform workflows.
Partner closely with Product Managers, Engineers, subject matter experts, Operations teams and external stakeholders to understand requirements and align on scope.
Facilitate workshops and working sessions to build shared understanding, clarify trade-offs and progress complex decisions.
Develop journey maps, user flows, wireframes, prototypes and high-fidelity designs to explore, validate and communicate design direction.
Use research, data, stakeholder insights and domain knowledge to support evidence-based design decisions.
Design for complex financial and operational scenarios, including decision points, exceptions, communications and status visibility.
Clearly communicate design rationale, risks, trade-offs and recommended approaches to influence product and delivery decisions.
Produce well-documented design artefacts that support smooth handover to delivery teams.
Apply established design system patterns and identify opportunities to introduce new patterns.
Seek and respond to feedback while maintaining a consistent and coherent user experience.

Requirements

10+ years’ experience in product design, UX or interaction design, ideally working with complex digital products in a corporate environment.
Demonstrated experience operating at a senior or lead level and bringing structure to ambiguous or complex initiatives.
Strong stakeholder management skills, with the ability to build trust, influence senior stakeholders and align cross-functional teams.
Experience working across the product development lifecycle, from discovery and scoping through to delivery support.
Experience designing complex workflows involving financial transactions, operational processes, regulated environments or multi-party decision-making.
Strong product, interaction and systems-thinking capabilities.
Ability to balance customer needs with commercial outcomes, risk, compliance and technical feasibility.
Proven ability to simplify complex journeys and make edge cases easy to understand.
Strong communication and facilitation skills, with the ability to present design direction through clear artefacts and storytelling.
Experience partnering with Engineering and delivery teams to support practical implementation while maintaining design quality.
Comfortable working in a fast-moving environment where scope, requirements and stakeholder needs may evolve.
Experience within wealth management, investment platforms, regulated financial services or enterprise partnerships will be highly regarded.
An understanding of front-end technologies and delivery constraints for complex transactional products would be beneficial.

Skills

Product design
UX
Interaction design
Stakeholder management
Product development lifecycle
Systems thinking
Communication
Facilitation
Front-end technologies

Location

Sydney
Melbourne

Work Type

Hybrid
Flexible

Experience Level

Lead
Senior
10+ years

Benefits

Genuinely flexible and hybrid ways of working
Employee Share Scheme
Additional leave and wellbeing support
Enhanced parental leave and support through different life stages
Everyday benefits, including discounts and financial wellbeing support

About the Company

HUB24 is rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.
Their purpose is to empower better financial futures, together.
They back bold thinking, move with pace, and turn ideas into action.
HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100.
They have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Equal Opportunity

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.