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About the Role
The Senior Site Reliability Engineer leads the design, operation and continuous improvement of the distributed infrastructure and observability platforms that underpin the department's digital services. The role sets and upholds reliability standards, balancing system stability against the pace of change, and applies automation and telemetry to reduce manual effort, prevent and shorten incidents, and give teams across the directorate the evidence they need to make informed decisions about the systems supporting teaching, learning and administration.
Responsibilities
- Design and improve monitoring, alerting and reliability standards for distributed systems.
- Lead observability infrastructure across platform services, including metrics, logs and traces.
- Automate infrastructure and operational tasks using Ansible, Nomad and infrastructure-as-code tooling.
- Lead incident response, root cause analysis and remediation to improve system reliability.
- Provide technical leadership on SRE practices, platform design, capacity planning and team capability.
Requirements
- Extensive knowledge of distributed systems, reliability patterns and failure modes.
- Experience with observability platforms, infrastructure-as-code and orchestration tools.
- Proven expertise in incident response, root cause analysis and system reliability.
- Strong understanding of security, networking and scalable infrastructure design.
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
- Current and valid Working with Children Check Clearance for paid employment.
- Demonstrated understanding of and commitment to the value of public education.
- Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa).
Skills
- Ansible
- Nomad
- Infrastructure-as-code tooling
- Observability platforms
- Incident response
- Root cause analysis
- System reliability
- Security
- Networking
- Scalable infrastructure design
Location
- Eveleigh
Work Type
- Ongoing
- Full-time
- Flexible working arrangements
Experience Level
- Senior
Education Level
- Tertiary qualifications in Computer Science, Information Technology, Engineering and/or demonstrated equivalent experience in systems engineering.
Salary/Compensations
- $154,231 to $178,369 p.a. plus superannuation and annual leave loading
Benefits
- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support career growth
About the Company
- At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
Equal Opportunity
- We welcome applications of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.