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About the Role
Drive the sales of Mastercard's customer engagement and loyalty platforms and services in Japan, focusing on rewards, offers, personalization, and cardholder benefits. Deliver customer-centric solutions to enhance value propositions, usage, and retention programs for client brands.
Responsibilities
- Drive the sales of customer engagement and loyalty platforms and services.
- Deliver customer-centric solutions focused on developing winning customer value propositions, usage and retention programs.
- Pitch to financial institutions, large retail, and commerce merchants in Japan and South Korea.
- Drive long-term platform and service sales using global technology and consulting expertise.
- Create loyalty and personalization solutions to improve customer lifetime value.
- Manage the end-to-end sales process, including pitching, commercials, negotiation, and contracting.
- Collaborate with internal and external stakeholders.
- Generate own leads.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings.
Requirements
- Proven ability to drive platform sales with a marketing flair to sell customer solutions rather than technology.
- Sales and marketing background with the ability to understand client pain points, create solutions with Solution Engineers, and pitch effectively.
- Experience in loyalty and/or personalization (agency or client side) is highly regarded.
- Ability to collaborate with internal and external stakeholders.
- Willingness to generate own leads.
- Good sales process discipline is highly regarded.
- Fluent in Japanese and English.
- Korean language proficiency is a bonus but not a requirement.
Skills
- Sales
- Marketing
- Customer Engagement
- Loyalty Platforms
- Personalization
- Negotiation
- Contracting
- Lead Generation
- Stakeholder Collaboration
- Solution Selling
Location
- Japan
- South Korea
Work Type
- Full-time
Experience Level
- Director
- Experienced salesperson
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- We are building a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology, innovation, partnerships, and networks deliver unique products and services that help people, businesses, and governments realize their greatest potential.
Equal Opportunity
- All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security.