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About the Role
We are seeking an organised and proactive AR Analyst, Credit Control Administrator to support our UK market by managing portal administration, purchase order tracking, payment processing and day-to-day credit control. You’ll sit at the point where finance meets live operations: securing POs before events go ahead, uploading invoices to client portals, and running urgent collections for upcoming events so our venue teams can focus on delivering exceptional experiences. It’s a hands-on role for someone who enjoys a fast-moving environment and takes pride in getting the detail right.
Responsibilities
- Sync new accounts, billing details, and AP contacts between CRM systems and NetSuite
- Turn around closed-won Enterprise/Credit Term opportunities, verifying alignment with complex Master Services Agreements (MSAs), custom schedules, and enterprise credit terms
- Log billing queries, maintain detailed records of customer communication, and support month-end administrative tasks
- Proactively chase and secure missing Purchase Orders (POs) from clients and sales teams to prevent billing delays
- Attach/add Purchase Orders (POs) to customer invoices immediately upon receipt and re-issue updated invoices as needed
- Set up and maintain customer vendor portals (e.g., Coupa, Ariba, Taulia)
- Upload final invoices, credit notes, and supporting documentation directly to customer portals
- Process payment link requests from customers or sales teams to facilitate quick card payments
- Handle all customer billing address amendments and billing contact updates in NetSuite/CRM
- Lead urgent chasing for upcoming events with unpaid deposits due that week to safeguard revenue prior to event execution
- Issue routine customer account statements
- Send Deposit Exception Report and Final Invoices Without Acknowledgment reporting
- Assist the Senior AR Analysts with routine administrative collection tasks and initial outreach, as required
Requirements
- Candidate must currently reside in the UK and be able to work in the UK without sponsorship.
- 1-3 years of experience in Accounts Receivable, Credit Control, or Sales Operations
- Assertive communication style with strong attention to detail and urgency around event-driven deadlines.
- Hands-on experience with NetSuite and Microsoft Excel.
Skills
- NetSuite
- Microsoft Excel
- Credit Control
- Accounts Receivable
- Sales Operations
- Portal Administration
- Purchase Order Tracking
- Payment Processing
Location
- London
Work Type
- Full-time
Experience Level
- 1-3 years
Benefits
- Private medical insurance
- Subsidised fitness and eye care
- Well-being and personal support programs
- 25 days annual leave
- Bank holidays
- Company sick pay
- Bonus scheme
- Interest-free loans for rail travel or further education
- Cycle to Work program
- Career development opportunities
- Programs to celebrate achievements
- Volunteer opportunities
- Donation opportunities
About the Company
- Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
- The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
- Convene Hospitality Group designs and operates experiential event venues, bringing premium meeting and event experiences to some of the world’s leading organisations.
- Through a growing portfolio of brands including Convene, etc.venues and NeueHouse, we operate a network of nearly 40 venues and are the largest single provider of dedicated meeting and event spaces across the US and UK.
- Our UK footprint continues to grow and so does the pace of the events we deliver.
- Every conference, board meeting and live event our clients host relies on a finance team that keeps things moving behind the scenes.
Equal Opportunity
- Convene Hospitality Group is proud to be an equal opportunity employer.
- We welcome applicants of all backgrounds, experiences, and perspectives.