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About the Role
Assist clients with organizing travel and managing reservations, acting as a primary point of contact for client inquiries, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This role is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences.
Responsibilities
- Serve as a main point of contact for client communication via email, phone, and messaging
- Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
- Respond to inquiries with accurate, timely, and helpful information
- Support clients with reservation coordination, confirmations, and itinerary updates
- Research destinations, resorts, and travel options to match client preferences
- Maintain organized records of client details and bookings
- Provide pre-travel guidance and follow-up support after trips
- Collaborate with suppliers and booking platforms to ensure accuracy and quality service
Requirements
- Strong communication and interpersonal skills
- Ability to stay organized and manage multiple client requests
- Comfortable working independently in a remote environment
- Attention to detail and problem-solving mindset
- Basic computer and internet navigation skills
- Candidates should be authorized to work in their country of residence
Skills
- Customer service
- Hospitality
- Travel planning
- Communication
- Interpersonal skills
- Organization
- Problem-solving
Location
- Remote
- San Francisco area
Work Type
- Remote
- Independent contractor
- Flexible hours
Experience Level
- Entry-level
Salary/Compensations
- Performance-based earning potential with no cap
Benefits
- Flexible remote schedule
- Access to training, tools, and ongoing mentorship
- Supportive team environment
- Opportunity to build professional skills in customer relations and travel planning