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About the Role
Glitch Productions is seeking a People Operations Manager to establish and scale HR systems, data, and automation. This role is crucial for supporting the People team's growth and ensuring efficient HR operations.
Responsibilities
- Own the end-to-end employee lifecycle processes (onboarding, transfers, promotions, off-boarding).
- Serve as a primary contact for employee inquiries regarding systems, policies, and processes.
- Enhance the employee experience by identifying and resolving friction points.
- Oversee the implementation, configuration, and administration of Deel as the HRIS, including its LMS and headcount planning modules.
- Develop and maintain automated workflows across HR systems and Airtable to minimize manual administration and improve data accuracy.
- Identify and automate recurring manual tasks.
- Ensure workforce data integrity and generate reporting and analytics to support business decisions.
- Collaborate with Finance and IT on system integrations (EOR, benefits, and Ashby ATS).
- Manage HR system access, permissions, and data privacy controls.
- Oversee operational HR delivery across all employing countries.
- Manage mobility, immigration, and international employee relocations.
- Manage employer of record (EOR) relationships and support transitions to internal entities.
- Maintain up-to-date employment documentation, policies, and compliance requirements in each country.
- Contribute to regional and global People projects.
- Ensure performance cycles, engagement surveys, compensation reviews, and leveling calibrations remain on schedule.
- Document processes to ensure continuity and reduce reliance on individuals.
- Support performance management cycles, including scheduling, documentation, and data tracking.
- Assist in coordinating learning and development initiatives, including manager training and tracking completion and impact.
- Contribute to a healthy, transparent company culture through clear, organized processes and communication.
Requirements
- Proven experience leading a Deel HRIS, LMS, and Workforce Planning implementation end-to-end in a growing organization of approximately 200 to 1,000 people.
- Experience managing HR operations across multiple countries, preferably including Australia, the US, and Canada.
- Strong working knowledge of Airtable, including building bases, automations, and dashboards for HR use cases.
- A high level of attention to detail and comfort working with sensitive, accurate data.
- A data-driven approach, utilizing people insights and metrics to inform decisions and measure impact.
- Strong organizational and project management skills, with the ability to manage multiple workflows simultaneously.
- Clear written communication skills and good judgment on when to escalate issues.
Skills
- HRIS implementation
- LMS administration
- Workforce planning
- Airtable
- Automation
- Data integrity
- Reporting and analytics
- System integrations
- Data privacy
- Global HR operations
- Mobility and immigration
- EOR management
- Compliance
- Project management
- Performance management
- Learning and development coordination
Location
- Australia
- US
- Canada
- Parramatta
- Melbourne CBD
Work Type
- Hybrid work
Experience Level
- Manager
Salary/Compensations
- Competitive salary and package commensurate with experience
Benefits
- Flexible environment
- Opportunities for hybrid work
- Fun office environment
- Individual input is valued
- Regular work functions
- Free entry to conventions and events
- Close to public transport
- Regular company breakfasts/lunches
- Diverse team
- Independent input valued
- Career development
- Employee Assistance Program (EAP)
- Confidential mental health and well-being support
About the Company
- Glitch Productions is an independent animation studio based in Australia.
- We produce original, long-form animated shows distributed on YouTube.
- Our YouTube channel has over 23 million subscribers and tens of millions of views per episode.
- Our studio is composed of talented and passionate artists focused on innovating animation production.
- Our IP, The Amazing Digital Circus, has over 350 million views on the pilot alone.
- We are experiencing rapid growth with team members globally.
- Our values include Passion, Innovation, Teamwork, and Integrity.
- We foster a diverse and inclusive workplace.
- We hire based on skills, passion, and potential.
- We welcome diverse perspectives and backgrounds.
Equal Opportunity
- We are passionate about fostering a diverse and inclusive workplace that reflects our values as a creative studio.
- We hire based on skills, passion and potential, and celebrate the diverse perspectives that make our team stronger.
- We welcome people of all races, genders, sexual orientations, gender identities, ages, educational backgrounds, abilities, and experiences.
- If you’re a good person and share our passion for animation, we want to hear from you!