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About the Role
Titan was founded to offer a purpose-built, bank-native AI Platform as a Service that enables financial institutions and fintechs to innovate safely, scale efficiently, and strengthen their role in serving their customers and communities. We’re looking for a Technical Associate to join our growth team and help build and manage the AI agents and automations that power our go-to-market and customer operations. You will own and improve the systems that keep everything running efficiently, from documentation and release communications to customer reporting and sales operations.
Responsibilities
- Build AI automations: Develop and improve AI agents, Claude workflows, and internal tools that eliminate manual work.
- Own product communications: Manage documentation, release notes, product tutorials, and customer updates.
- Drive customer insights: Build usage reports, maintain dashboards, and track customer outcomes.
- Improve sales operations: Automate CRM workflows, maintain internal databases, and streamline processes.
- Support growth: Research competitors, document AI use cases, and help onboard customers.
Requirements
- Recent graduate or early-career candidate with a strong academic background in engineering, CS, business, or a related field.
- Technically curious, with exposure to GitHub, scripting, automation tools, or AI agents.
- Strong analytical thinker and clear communicator.
- Resourceful, detail-oriented, and comfortable figuring things out independently.
- Low ego, high ownership, and willing to tackle both technical challenges and everyday operational work.
- Bonus: Internships in engineering, consulting, product, or operations; experience building AI automations or side projects; interest in fintech.
Skills
- GitHub
- Scripting
- Automation tools
- AI agents
- AI automations
Experience Level
- Early-career
Education Level
- Bachelor's degree in engineering, CS, business, or a related field
Benefits
- Real ownership: Build systems the team uses every day, not just support projects.
- Direct exposure: Work closely with leadership, engineers, and customers.
- AI-first environment: Gain practical experience building with frontier AI tools.
- Career growth: Opportunity to take on broader responsibilities across growth, product, and operations as the company scales.
About the Company
- The financial system is the backbone of America’s economy, yet today’s AI is ungoverned, unaccountable, and unfit for banking and financial services.
- Titan was founded to change that.
- We are doing this by offering a purpose-built, bank-native AI Platform as a Service that enables financial institutions and fintechs to innovate safely, scale efficiently, and strengthen their role in serving their customers and communities.