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About the Role

The Senior Engineering Manager provides technical leadership across one or more scrums within a Digital product domain, accountable for the quality, pace, and standards of engineering output. The role sits over one or multiple scrums comprised of engineering and delivery roles, ensuring development practices are consistent, code quality is maintained, and third-party resources are effectively managed and challenged. The Senior Engineering Manager works closely with Solution Architects, Product Managers, and Senior Delivery Managers to ensure what is built is technically sound, scalable, and aligned to enterprise architectural guardrails. This role is available to cover Commerce, Content & Fulfilment domains.

Responsibilities

Provide technical leadership to scrums, setting and enforcing development standards, code quality expectations, and engineering best practices for permanent and third-party engineering resources.
Provide robust engineering estimates and capacity assessments to the Product Manager, enabling informed prioritisation and trade-off decisions.
Ensure the Product Manager has a clear and transparent view of what is achievable within each sprint and planning horizon, and flag risks to commitments early.
Contribute to demand shaping and backlog refinement alongside the Product Manager and Solution Architect, providing early technical feasibility assessment, complexity indication, and risk identification.
Own the engineering approach for delivery of backlog items within the domain, making day-to-day technical decisions on implementation within architectural guardrails.
Take accountability for decisions regarding quality, maintainability, and technical debt.
Oversee engineering delivery across the domain, ensuring sprint commitments are achievable, technical dependencies are managed, and delivery pace is sustained.
Manage and challenge third-party partners, scrutinising estimates, technical approach, and quality of output.
Own the relationship with technology solution vendors within the domain, ensuring service performance, technical performance, roadmap alignment and agreed service expectations are met.
Lead regular vendor performance reviews and QBRs in partnership with Product, Delivery, Architecture, Procurement and relevant business stakeholders.
Maintain oversight of contract renewals, extensions and material commercial changes.
Work closely with solution architects to ensure technical designs are translated into deliverable engineering plans.
Ensure implementation aligns to agreed architectural patterns and enterprise guardrails.
Coordinate engineers and delivery roles across scrums, ensuring the right skills and capacity are deployed against backlog priorities.
Escalate resourcing gaps to the Senior Delivery Manager.
Own the technical quality of the scrum's output, including oversight of code reviews, testing coverage, release readiness, and production stability.
Play an active role in agile ceremonies, contributing technical input to sprint planning and backlog refinement.
Ensure engineering readiness for committed work.
Present delivery outputs in sprint reviews.
Drive engineering improvement actions through retrospectives.
Take accountability for production support and incident resolution within the domain.
Ensure engineering teams respond promptly to production issues, root causes are identified, and fixes are delivered.
Minimize business impact and feed lessons learned back into engineering practices.
Identify and drive opportunities for engineering innovation and improvement in line with the Tech Forward Digital Strategy.
Drive automation, reusable components, shift-left testing, platform simplification, and emerging technologies.
Partner closely with Security function to establish secure code practices and manage adherence to agreed security standards.

Requirements

Proven experience in an engineering leadership, technical lead, or lead developer role within a technology delivery environment.
Strong technical depth across relevant technology stacks.
Ability to credibly scrutinise partner engineering output and challenge estimates.
Experience in managing mixed engineering teams of permanent staff and third-party delivery partners.
Comfortable with both hands-on technical oversight and people/delivery leadership responsibilities.
Effective communicator able to translate technical complexity into clear language for product and delivery stakeholders.
Proactive in driving engineering standards, quality practices, and continuous improvement across scrums.
Familiarity with modern development practices including CI/CD, automated testing, and agile delivery.
Experience with one or more of Burberry's core platform technologies (e.g. SAP, Salesforce, Contentstack, Databricks, integration middleware) is preferred.

Skills

Technical Leadership
Engineering Standards
Code Quality
Engineering Best Practices
Engineering Estimates
Capacity Assessment
Demand Shaping
Backlog Refinement
Technical Feasibility Assessment
Complexity Indication
Risk Identification
Engineering Approach Ownership
Technical Decision Making
Quality Assurance
Maintainability
Technical Debt Management
Engineering Delivery Oversight
Dependency Management
Delivery Pace Sustenance
Third-Party Partner Management
Vendor Relationship Management
Service Performance Management
Technical Performance Management
Roadmap Alignment
Contract Management
Procurement Collaboration
Stakeholder Management
Architectural Pattern Alignment
Enterprise Guardrail Adherence
Resource Coordination
Skills Deployment
Capacity Planning
Code Review Oversight
Testing Coverage Oversight
Release Readiness
Production Stability Management
Agile Ceremonies Participation
Sprint Planning
Sprint Reviews
Retrospectives
Production Support
Incident Resolution
Root Cause Analysis
Engineering Innovation
Continuous Improvement
Automation
Reusable Components
Shift-Left Testing
Platform Simplification
Emerging Technologies
AI
Agentic Capabilities
Secure Code Practices
Security Standards Adherence
CI/CD
Automated Testing
Agile Delivery
SAP
Salesforce
Contentstack
Databricks
Integration Middleware

Location

Central London

Work Type

Hybrid (4 days in office)

Experience Level

Senior

About the Company

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.
As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.