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About the Role
The Annual Giving Officer is a key member of San Francisco Ballet’s Philanthropy team, responsible for managing the Friends of San Francisco Ballet membership program. This position plays an integral role in securing financial support from individual donors through direct solicitation and focuses on fostering authentic relationships through meaningful cultivation and stewardship activities. The role contributes to the Comprehensive Campaign efforts by inspiring donor engagement, increasing participation, and helping to achieve Campaign goals.
Responsibilities
- Oversee day-to-day operations of the Friends of SF Ballet membership program ($75-$2,499), including stewardship activities, daily thank-you calls, benefit fulfillment, stewardship events, coordination of ticketing and special donor requests, and communication outreach.
- Solicit Friends-level donors ($75–$2,499) and prospects through direct mail, e-mail, and phone outreach to meet budgeted revenue goals.
- Develop personalized solicitation and stewardship plans for a curated portfolio to promote donor retention and growth.
- Manage the Friends of San Francisco Ballet e-mail and phone line.
- Foster donor connections through regular and timely communication and excellent customer service.
- Present current and prospective donors with opportunities to align their passion for dance with San Francisco Ballet’s mission-driven work.
- Work closely with the Individual Giving team on prospecting and donor acquisition to build a strong donor pipeline.
- Support annual fund campaign appeals and stewardship and cultivation communiques, including drafting copy, sourcing photos, and submitting design requests.
- Analyze giving trends, identify new opportunities, and refine segmentation strategies to maximize donor engagement and philanthropic impact.
- Envision and lead Friends of SF Ballet donor events, including Member Mingle, Dress Rehearsals, and Orchestra Rehearsals.
- Maintain accurate donor records in Tessitura, including contact reports, plans, membership levels, and program recognition names.
- Represent San Francisco Ballet by hosting supporters in the Jeannik Méquet Littlefield Intermezzo Lounge and at backstage tours and other donor events and performances.
- Support the Events team during Nutcracker Luncheon, Gala season, Spring Festival, and other special fundraising events.
- Complete projects and other duties as assigned.
Requirements
- One to three years of individual giving or fundraising experience.
- Familiarity with CRM software (i.e., Tessitura, Raiser’s Edge, Blackbaud, Salesforce) preferred.
- Strong verbal and written communication skills.
- Demonstrates excellent communication skills, particularly in establishing rapport with donors, volunteers, and staff via email, letter, phone and personal contact.
- Demonstrates sound project management skills, including the ability to organize and manage multiple projects to meet required deadlines.
- Embraces and contributes to the Development team’s culture of philanthropy through collaboration, discretion, kindness, and respect.
- Refrains from gossip, internally and externally, at all times.
- Safeguards confidential information and uses discretion with sensitive information.
- Works with Event and Development staff to successfully plan and execute Friends stewardship and cultivation events.
- Represents SF Ballet at all times with the highest degree of professionalism.
- Maintains documentation, files, correspondence, and records that are readily accessible and comprehensible by others.
- Effectively and accurately reviews, edits, and proofs work using SF Ballet’s style guide, contemporary business grammar, punctuation, and spelling rules.
- Utilizes and maintains up-to-date knowledge of word processing and spreadsheet software.
- Develops and utilizes specialized knowledge of Tessitura.
- Effectively utilizes office and computer equipment (hardware and software) to perform duties efficiently.
- Ability to stand for several hours.
- Ability to lift 25 pounds.
- Evenings and weekends required.
Skills
- CRM software (Tessitura, Raiser’s Edge, Blackbaud, Salesforce)
- Verbal communication
- Written communication
- Project management
- Collaboration
- Discretion
- Kindness
- Respect
- Professionalism
- Documentation
- File management
- Correspondence management
- Record keeping
- Editing
- Proofreading
- Microsoft Office Suite
- Tessitura (database management software)
- Prospect2 email marketing
Location
- San Francisco, CA
Work Type
- Full-time
Experience Level
- One to three years of individual giving or fundraising experience
Salary/Compensations
- $78,000 to $85,000 Annually
About the Company
- San Francisco Ballet Association is committed to employing a diverse staff.
Equal Opportunity
- San Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).