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About the Role
We’re looking for a Head of People Operations to lead our team and build the systems behind a great employee experience. You’ll shape the strategy across People Operations and Total Rewards operations, making everyday work simpler, more reliable, and increasingly agent-enabled. This is a player-coach role where you will develop the team, set direction, and stay hands-on, combining operational craft with thoughtful automation, keeping care and human judgment at the center of sensitive decisions.
Responsibilities
- Put agents to work thoughtfully, prototyping, testing, and scaling useful workflows with built-in trusted information, appropriate access, validation, and human review.
- Lead the team and set the roadmap by coaching and developing the team, establishing clear ownership, and prioritizing improvements across service delivery, systems, and automation.
- Build reliable lifecycle and support workflows by designing and improving People Operations processes that support Notion's growth, including onboarding, employee changes, leaves, and offboarding, with clear intake, ownership, documentation, service standards, and escalation paths.
- Lead Total Rewards operations by developing and evolving scalable operating frameworks, including clear ownership, decision rights, controls, and cross-functional handoffs, to improve consistency and enable specialists to focus on strategic work.
- Own routine compensation and benefits operations and the processes behind them, from cycle readiness and data changes to Payroll handoffs.
- Partner with specialists on policy, program design, and complex exceptions.
- Measure and strengthen operations by using service, quality, and adoption data to improve performance and service delivery while maintaining data integrity, controls, and audit readiness.
- Make change stick by partnering across People, Finance, Payroll, Legal, IT, and BizTech to resolve handoffs, align decisions, and drive adoption.
Requirements
- Experience leading a high-performing People Operations team in a shared services capacity, building scalable processes in a growing organization, while remaining effective hands-on.
- Demonstrated success building scalable People programs, infrastructure, and operational processes from the ground up.
- Operational depth in compensation administration and benefits, with sound judgment around accuracy, approvals, and exceptions.
- Clear communication, strong judgment, and the ability to lead a team and cross-functional partners through change.
- Intellectual curiosity, drawn to tinkering and discovery, and excited to use AI as a real collaborator in work.
Skills
- Strong systems and process-design skills across HRIS, case management, and lifecycle workflows.
- Workday and global operations experience are a plus.
- Practical experience using AI and automation to improve work, with privacy, quality, and human oversight built into the approach.
Location
- San Francisco
Work Type
- Onsite
- Hybrid
Experience Level
- Head of People Operations
Salary/Compensations
- $270,000 - $310,000 per year
About the Company
- Notion is the collaborative AI workspace where teams and agents think together, building one place where knowledge, projects, meetings, and AI tools live side by side.
- Notinos (employees) are customer zero in bringing this future of work to life, caring about craft, building things that last, and the belief that great work is still fundamentally human.
- The goal is to set the standard for how humans work together in the AI era, from building a business’s system of record to making and managing AI agents to automating away busy work, giving customers more time for their life’s work.
Equal Opportunity
- Notion is committed to providing highly competitive cash compensation, equity, and benefits.
- We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply.
- Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic.
- Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records.
- Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
- Notion is proud to be an equal opportunity employer.
- We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
- Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
- If you need assistance or an accommodation due to a disability, please let your recruiter know.