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About the Role
Palo Alto Networks is seeking a professional to protect our digital way of life by solving real-world problems with cutting-edge technology and bold thinking. This role involves leading enterprise-wide deployments, designing identity security architectures, and acting as a trusted advisor to clients.
Responsibilities
- Lead enterprise-wide deployments of the complete Identity Security platform across SaaS, hybrid, and multi-cloud environments.
- Conduct strategic discovery workshops to gather requirements, establish success criteria, and design end-to-end identity security architectures aligned with multi-cloud environments, modern compliance standards, and Zero Trust principles.
- Configure, integrate, and test identity security solution modules across Windows, Unix, Active Directory, cloud IDPs, and hybrid infrastructure (AWS/Azure).
- Guide clients through enterprise platform modernization, including complex maintenance windows, product upgrades, and transition paths from legacy self-hosted architectures to unified cloud-native platform services.
- Build deep executive and technical relationships to act as a trusted identity advisor.
- Develop value-driven platform roadmaps that accelerate feature adoption, expand security posture, and achieve long-term customer business goals.
- Guide clients through seamless onboarding and post-transition expansion phases.
- Act as the internal voice of the customer to advocate for platform enhancements, features, and feedback across R&D, Product Management, Support, and Sales teams.
- Perform comprehensive platform health checks, monitor overall security posture and usage analytics, and provide proactive guidance on emerging identity security trends to accelerate risk reduction.
- Establish regular review cadences (weekly, monthly, quarterly) to track key health metrics and KPIs, presenting clear, business-oriented platform status updates to both technical teams and C-level executives.
- Create end-to-end platform architecture blueprints, technical documentation, deployment summaries, and knowledge transfer sessions to enable long-term operational self-sufficiency for client teams.
Requirements
- 4+ years of hands-on experience deploying, architecting, or consulting on Privileged Access Management (PAM) or broader Identity and Access Management (IAM) solutions.
- 7+ years of total professional experience within an enterprise software company, cybersecurity vendor, or systems integrator.
- Track record of serving as a technical account manager, consultant, or trusted advisor driving measurable business outcomes.
- Deep technical understanding of Privileged Access Management (PAM), Identity Governance & Administration (IGA), network security, enterprise directory services (Active Directory, LDAP, Azure AD/Entra ID), and cloud architecture (AWS/Azure).
- Hands-on experience installing and configuring enterprise security software on Windows and Linux/Unix platforms.
- Practical experience with PAM migrations (e.g., Self-Hosted to SaaS/Privilege Cloud).
- Knowledge and experience working under regulatory risk frameworks (e.g., HIPAA, SOX, PCI-DSS, NERC-CIP).
- Proven success engaging and presenting complex technical concepts to diverse audiences, from technical leads to C-level executives.
- Strong project management, organizational, and prioritization skills to handle multi-project enterprise deployments.
- Proactive problem-solving mindset with high emotional intelligence during escalations and critical maintenance windows.
- Ability to translate technical identity capabilities into strategic business value and long-term platform adoption.
- Ability to work periodic off-hours to support planned customer maintenance windows, upgrades, or migrations.
Skills
- Privileged Access Management (PAM)
- Identity and Access Management (IAM)
- Identity Governance & Administration (IGA)
- Network security
- Enterprise directory services (Active Directory, LDAP, Azure AD/Entra ID)
- Cloud architecture (AWS/Azure)
- Windows
- Linux/Unix
- Project management
- Organizational skills
- Prioritization skills
- Problem-solving
- Emotional intelligence
Location
- Japan
Work Type
- Full time
- Onsite
Experience Level
- 4+ years of hands-on experience deploying, architecting, or consulting on Privileged Access Management (PAM) or broader Identity and Access Management (IAM) solutions.
- 7+ years of total professional experience within an enterprise software company, cybersecurity vendor, or systems integrator.
Education Level
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent experience.
- Industry certifications such as CISSP, Security+, or specialized PAM/IAM product certifications preferred.
About the Company
- At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.
- We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
- In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry.
- We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.
- We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Equal Opportunity
- Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
- We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
- We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.