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About the Role

You are the HR partner for the teams that drive our revenue. Our Austin office is growing to 150+ people, and go-to-market sits at the center of it. The pace is fast, the targets are ambitious, and the managers are hungry for a partner who keeps up. You are that partner. You're in the building every day, in the trenches with GTM leaders and managers, and you know what's happening on the employee side before it becomes a problem. Employees see you as a trusted advocate. Leaders see you as a business partner who brings judgment, data, and a point of view. You work independently, you build credibility fast, and you grow the scope of your role as the business grows.

Responsibilities

Partnership with GTM leadership: Serve as the embedded HR partner to GTM leaders and managers, advising on hiring, ramp, performance, team structure, and retention.
Employee relations: Act as a trusted advisor on performance, conduct, and sensitive employee issues, coaching managers and managing cases from intake to resolution.
Manager effectiveness: Coach managers to improve leadership through performance data, review cycles, and feedback, and help build programs to raise the bar.
Performance and terminations: Partner with managers on performance plans and exits, preparing them, documenting facts, and managing offboarding with care.
Onboarding for go-to-market: Own the new-hire experience for supported teams and in-person welcomes to ensure fast ramp and belonging.
Workforce insights: Track attrition, engagement, ramp, and manager effectiveness, translating data into actionable recommendations.
Office culture: Partner with the office manager on Austin culture and programs, being visible and approachable.
Automation and AI: Identify and improve repetitive processes to focus time on people.

Requirements

5+ years in HR, ideally as an HR business partner or generalist supporting sales or go-to-market teams at a tech startup or high-growth company.
Commanding presence with the ability to earn trust and respect from employees and leaders.
Experience handling employee relations independently, including performance management, investigations, and sensitive cases.
Credibility to coach and challenge managers and leaders.
Comfort in a fast, target-driven environment with an understanding of sales and customer success teams.
Data fluency: ability to build reports, spot trends, and provide recommendations.
Working knowledge of HR policy and employment compliance.
HRIS experience, with Rippling a plus.
Sound judgment on when to decide and when to escalate.
Discretion with confidential information.
Comfort using AI to work smarter.
High energy and a passion for people.

Skills

HR Business Partnering
HR Generalist
Sales Support
Go-to-Market Support
Employee Relations
Performance Management
Investigations
Manager Coaching
Onboarding
Workforce Analytics
HR Policy
Employment Compliance
HRIS
Rippling
AI Tools
Data Analysis

Location

Austin

Work Type

In-office
Full-time

Experience Level

5+ years

Salary/Compensations

$110,000 - $130,000 a year

Benefits

Comprehensive benefits, including medical, dental, and vision coverage
Monthly HSA contributions
401(k) plan
Flex PTO
Wellbeing perks

About the Company

Luxury Presence is building the AI growth platform for real estate.
Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
More than 90,000 real estate professionals use our platform.
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground.
As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We're a team of agile and tenacious innovators working collaboratively to drive the industry forward.
Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row.
We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists.
HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Equal Opportunity

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.