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About the Role
As a Solution Architect, you will engage in proposal activities for Dell Technologies' overall solutions, targeting clients who are already using Dell storage and servers. Your goal is to drive further cross-selling and create opportunities for comprehensive consideration of Dell Technologies' solutions in large-scale projects. You will act as a trusted technical partner, not just to end-users and service providers, but also to SI/partners, opening career paths to IT architects.
Responsibilities
- Act as a Solution Architect (SA), playing a central role in pre-sales activities.
- Engage in daily conversations with clients across various roles, from system administrators to executives.
- Collaborate with internal departments to finalize proposals.
- Develop and execute strategies (primarily technical) alongside sales teams.
- Continuously gather and learn about technological trends, industry movements, and solution updates to apply them in client proposals.
- Plan and execute study sessions and solution introductions with sales teams, acting as a presenter to share the latest IT trends and conduct demos.
- Foster demand generation through repeated client interactions.
- Lead Proof of Concepts (POCs) and the utilization of global resources, driving the technical direction for accounts as the internal technical lead.
- Analyze existing client environments to identify issues and connect them to future proposals.
- Validate and verify the appropriateness and feasibility of proposals, finalize them, and manage the closing process, including handover to the service department.
- Support sales teams with quotation preparation.
Requirements
- Ability to conduct effective client interviews, listening to and understanding various IT and business challenges.
- Capability to create proposal documents based on gathered information.
- Project management and communication skills to coordinate and drive initiatives with internal and external stakeholders.
- Proficiency in written communication for creating proposals and conveying information effectively.
- Knowledge of IT infrastructure, including servers, OS, virtualization environments, and networks.
- Willingness to communicate actively with overseas counterparts, even if not fluent in English.
Skills
- Pre-sales experience
- Project management experience
- In-depth knowledge of storage, servers, or networks
- Listening skills
- Proposal writing skills
- Project management skills
- Communication skills
- Writing skills
- IT infrastructure knowledge
- English communication skills
Location
- Remote
- Hybrid
Work Type
- Full-time
Experience Level
- Mid-level
About the Company
- Dell Technologies provides comprehensive IT solutions.
Equal Opportunity
- Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
- All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
- Dell will not tolerate discrimination or harassment based on any of these characteristics.
- Dell encourages applicants of all ages.
- Read the full Equal Employment Opportunity Policy here [https://jobs.dell.com/equal-employment-opportunity-policy-statement].