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About the Role
The Sales Supervisor assists the Store Manager with all aspects of day-to-day store operations, including sales, customer service, recruiting, training, profits, and maintaining store standards. This role is key to ensuring the highest level of customer engagement and achieving sales results, while also coaching and developing the team.
Responsibilities
- Contributes to overall store success by ensuring store sales goals are met while also achieving individual sales goals.
- Delivers exceptional customer experiences and drives sales by styling and wardrobing each customer based on their needs.
- Sets the example for customer engagement that exceeds industry standards.
- Builds client relationships and drives store sales along with excitement about our brand through client outreach.
- Assists with training, coaching, developing, and motivating associates to achieve maximum sales productivity.
- Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations, and policies & procedures.
- Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs.
- Supports and executes directives from Visual Merchandising, Operations, and Marketing, ensuring proper communication to the store team and timely completion of deliverables.
- Communicates with Store Manager and/or Assistant Manager regarding employee relations, day-to-day operations, compliance matters, and personal skill development goals.
- Represents the brand and ensures team members embody the brand in all interactions.
- Ensures Loss Prevention policies and procedures are followed.
- Assists with financial/sales audits and inventories to protect the store from internal and external shortage.
Requirements
- 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience.
- At least 1 year of supervisor experience.
- Repetitive hand motion while operating cash register or computer.
- Regularly interacts with the public in an often crowded and noisy interactive store environment.
- Standing required for entire work shift.
- Operate office equipment (i.e., computers, phone, fax, scanner and copier).
- Must work weekend and night shifts.
- Climb ladders as needed.
- Bend, lift, open, and move product up to 50 pounds as needed.
Skills
- Strong leadership ability.
- Strong time management skills.
- Able to meet performance expectations.
- Effective verbal and written communication skills.
- Strong organizational skills; ability to multitask and prioritize.
- Strong problem solving and decision making skills.
- Ability to accurately and efficiently operate cash register while following cash handling procedures.
- High level of initiative/self-starter.
Location
- Onsite
Work Type
- Part-Time
- Full-Time
Experience Level
- 1+ year of supervisor experience
- 2+ years of related professional sales experience
Benefits
- Competitive bonus programs
- Generous incentive programs
About the Company
- 7 For All Mankind is the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim.
- 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships.
- 7 For All Mankind offers the opportunity for career growth with our brand.
- 7 For All Mankind embraces the individuality of each and every employee.
- We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment.
- Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended.
- Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard.
Equal Opportunity
- We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business.
- We are an equal employment opportunity of minorities, females, protected veterans and the disabled.
- We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.