Inside Sales Associate at US Electrical Services | NY, US | Rezi

Inside Sales Associate at US Electrical Services

Inside Sales Associate

US Electrical Services · NY, US

2 weeks ago

Inside Sales Associate

US Electrical Services · NY, US

16 days ago
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About the Role

Monarch Electric Supply, an affiliate of USESI, is seeking a motivated and enthusiastic Inside Sales Associate to join their team. This role involves responding to customer inquiries, processing orders, providing quotes, and supporting outside sales representatives.

Responsibilities

  • Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
  • Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
  • Support outside sales representatives by managing transactions, quotes, and order follow-ups.
  • Track open orders, backorders, and project statuses to ensure timely customer communication.
  • Build strong customer relationships by offering knowledgeable and solution-oriented service.
  • Coordinate with internal teams including credit, warehouse, and counter sales as needed.
  • Recommend and help implement process improvements to drive operational efficiency.

Requirements

  • High school diploma or equivalent required.
  • Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
  • Proficiency in Microsoft Office.
  • Familiarity with Eclipse or Solar ERP is strongly preferred.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
  • Comfortable with basic math and product comparisons.
  • Must be able to lift up to 25 lbs.

Skills

  • Inside sales
  • Customer service
  • Electrical distribution
  • Microsoft Office
  • Eclipse ERP
  • Solar ERP
  • Communication skills
  • Organizational skills
  • Problem-solving skills
  • Basic math
  • Product comparison

Location

  • Onsite

Work Type

  • Full-time
  • Onsite

Experience Level

  • Minimum 2 years of experience

Education Level

  • High school diploma or equivalent

Benefits

  • Medical, Dental, Vision, Rx coverage
  • Paid Parental Leave
  • TeleMedicine
  • Matching 401(k)
  • Company-paid Life Insurance + (AD&D)
  • Supplemental Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Employee Assistance Program (EAP)
  • Choice of Voluntary Benefits including identity theft

About the Company

  • At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day.
  • As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Equal Opportunity

  • It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.
  • If you need an accommodation to apply for a job, please contact the Human Resources department at hrecruiter@usesi.com.