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About the Role
As the Quality Assurance Specialist, you will be the final checkpoint for all agency deliverables, ensuring they meet stringent quality standards before client or public release. You will meticulously review video, audio, print, and digital assets against established guidelines, briefs, and technical specifications, playing a crucial role in maintaining the agency's reputation for excellence.
Responsibilities
- Review video and audio spots against approved scripts and offer matrices for accuracy.
- Verify technical specifications for video and audio, including resolution, frame rate, aspect ratio, and codecs.
- Check audio loudness against broadcast standards and platform targets.
- Review supers, legal lines, closed captions, and subtitles for accuracy and timing.
- Confirm French and English versions of assets match in content and timing.
- Proofread copy for spelling, grammar, punctuation, and adherence to client style guides in both English and French.
- Check print, OOH, and digital layouts against approved files and brand standards.
- Verify media specifications for print, OOH, and digital placements.
- Test digital and social assets, including links, tracking tags, and display across devices.
- Ensure accuracy of legal disclaimers, offer terms, finance terms, and pricing across all assets.
- Confirm appropriate licensing for fonts, stock images, and supplied images.
- Sign off on all deliverables before release.
- Maintain QA checklists, spec sheets, and delivery standards.
- Log errors and their root causes, sharing trends with production and creative leads.
- Work with trafficking to ensure correct versions are sent to the right media outlets on time.
- Deliver platform-ready setups and precise asset specs to media vendors.
- Manage Digital Asset Management (DAM) uploads, trafficking sheets, and live asset updates.
Requirements
- 4+ years in QA or proofreading at an agency or post-production house.
- Exceptional attention to detail and the confidence to halt delivery when issues arise.
- Fluent written English and French, with strong proofreading skills in both languages.
- Working knowledge of broadcast and digital delivery specifications for video, audio, and display.
- Comfortable reviewing files in tools such as Adobe Premiere, After Effects, Photoshop, InDesign, Acrobat, and review platforms like Frame.io.
- Ability to manage multiple projects under tight deadlines.
- Clear and tactful communication skills to flag issues to creatives, producers, and clients.
Skills
- Quality Assurance
- Proofreading
- Video QA
- Audio QA
- Print QA
- Digital QA
- Broadcast Standards
- Digital Delivery Specs
- Adobe Creative Suite
- Frame.io
- Communication
- Attention to Detail
- Time Management
- Problem Solving
- Asset Management
- Accessibility Standards (WCAG) (Nice to have)
- Client Management (Automotive, QSR, Alcohol, Retail) (Nice to have)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years
Salary/Compensations
- $80k - $90k
Benefits
- Competitive compensation
- Comprehensive benefits package
- Added mental health benefits
- Variety of employee perks
- Great work culture
- No client meeting Mondays
- Access to Rethink’s national DE&I committee and working groups
- Growth and training opportunities
- Three weeks of vacation
About the Company
- Rethink is a creative independent agency committed to fostering an environment where employees are happy, inspired, appreciated, empowered, and have fun.
- The agency values diversity and believes that unique knowledge and capabilities from all team members contribute to its success.
Equal Opportunity
- Rethink is committed to creating and maintaining an inclusive, equitable and accessible workplace.
- We welcome and encourage applications from all intersections.
- Accommodations are available, upon request, to all selected candidates during any stage of the recruitment process.