Senior Associate, Growth Strategy & Operations (Experiments/Campaigns)
Airwallex · CA, US
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About the Role
You will build and run the experimentation engine behind Airwallex’s global growth, owning the end-to-end execution of growth experiments and campaigns. This includes translating strategic hypotheses into operational workflows, coordinating launches, and synthesizing learnings to inform future iterations. You will manage the experimentation backlog, campaign calendar, measurement approach, tracking taxonomy, dashboards, QA processes, and reporting across various departments. Additionally, you will identify tooling and process gaps, codify repeatable work into scalable systems, and partner with FP&A on forecasting and budget tracking.
Responsibilities
- Own the end-to-end execution of growth experiments and campaigns
- Translate strategic hypotheses into operational workflows
- Coordinate launches and rollouts
- Synthesize learnings to inform the next iteration
- Manage the experimentation backlog, campaign calendar, measurement approach, tracking taxonomy, dashboards, QA processes, and reporting
- Identify gaps in tooling and process
- Codify repeatable work into scalable systems, including checklists, QA scripts, readout templates and registry libraries
- Use AI with clear guardrails and human review before anything customer-facing goes live
- Partner with FP&A on forecasting and budget tracking
Requirements
- 2+ years of experience in growth, operations, product management, or strategy roles
- Demonstrated ability to manage complex projects with multiple stakeholders and dependencies
- Strong analytical and problem-solving skills, with comfort working with data and metrics
- Experience designing or coordinating experiments, with familiarity with A/B testing methodology
- Excellent written and verbal communication, with the ability to synthesize and present insights clearly
- Ability to execute in ambiguity and adapt quickly to changing priorities
- Understand holdouts, statistical power and significance
- Fluent in SQL and/or analytics tools such as Hex or Looker
- Ability to build and QA campaigns across lifecycle, martech and CDP tooling
- Use automation and AI to make repeatable work scale with appropriate guardrails
- Partnered with Engineering and Data teams to deploy experiments at scale
- Ability to prioritize high-impact opportunities, say no to good ideas when needed, and defend decisions with evidence
- Move easily between Commercial, Product, Marketing, Data and Legal
- Worked in SaaS, fintech or another high-growth technology company
- Comfortable with agile and product development methodologies
- Experience with growth operations, A/B testing, project management, campaign management, roadmap planning, SQL or Python, stakeholder management and cross-functional coordination
- Comfortable owning the roadmap yourself
- Own the outcome and don’t wait for permission to fix what’s broken
- Not precious about your ideas; push hard for what you believe in, but pivot fast when the data says otherwise
- Comfortable with ambiguity
- Connect dots across functions and hold the big picture without losing grip on the details
Skills
- AI
- SQL
- Hex
- Looker
- A/B testing
- Project management
- Campaign management
- Roadmap planning
- Python
- Stakeholder management
- Cross-functional coordination
- Growth operations
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- 2+ years
About the Company
- Airwallex is the AI-native financial operating system for a real-time, intelligent economy.
- More than 675,000 businesses use Airwallex to run their financial operations or build and monetize financial products.
- Started in Melbourne in 2015 to build the infrastructure global commerce runs on.
- A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
- Co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices.
- Hires builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- Values diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
- Does not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making hiring decisions.
- If you have a disability or special need that requires accommodation, please let us know.