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About the Role

The Clinical Specialist provides clinical sales support for Vascade and EnsoETM, focusing on vascular closure and esophageal cooling markets. This role partners with sales and marketing teams to drive product adoption, ensure patient outcomes, and train healthcare professionals. The specialist acts as a trusted resource for physicians and nurses, demonstrating how interventional products meet clinical goals and improve patient care.

Responsibilities

Provide case coverage within the assigned territory.
Collaborate with the Account Manager to ensure good case coverage and clinical outcomes.
Serve as the primary clinical resource for product coverage, troubleshooting, and in-service education.
Inform customers on the latest product, therapy, and technology developments.
Demonstrate the ability to link clinical data to key messaging.
Meet with customers to identify clinical needs and provide solutions using company products.
Collaborate and communicate account information to the sales team daily.
Share insights on competitive products or account issues and opportunities.
Educate customers on the merits and proper clinical usage of company products.
Oversee local education and training activities, including program coordination, procedural troubleshooting, and staff education.
Identify, establish, and maintain productive working relationships with key decision makers and customers.
Support monitoring of product inventory levels.
Perform other duties as assigned.
Participate in informal peer mentoring and knowledge sharing.

Requirements

Requires 2+ years of direct healthcare experience (Cath lab, Interventional Radiology, Electrophysiology, etc.).
Medical device industry experience preferred.
Strong clinical orientation.
Experience in interventional cardiology, electrophysiology, interventional radiology, vascular, or cardiac surgery preferred.
Demonstrates strong working knowledge of assigned company products and services, associated clinical evidence, and relevant disease states.
Effectively applies product knowledge to support case coverage, engage stakeholders, and differentiate products.
Resolves a wide range of issues using established clinical and product expertise.
Demonstrates an understanding of product positioning, basic competitive landscape, and territory needs.
Identifies competitive products and articulates key differentiators.
Connects clinical activities to sales goals and prioritizes time effectively.
Recognizes common customer objections and responds appropriately.
Excellent interpersonal skills.
Ability to influence a variety of clinician, nurse, and lab tech personality types.
Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
Analytical with financial acumen.
Ability to maintain a good working relationship while dealing with sensitive and confidential matters.
Excellent verbal and written communication skills.
Attention to detail to maintain records and process reports.
Thorough knowledge of the medical device market, products, and territory's customer base.
Emotional intelligence to manage their schedule effectively and efficiently.
Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members.
Previous experience with vessel closure is preferred.
Previous experience providing clinical education and training to staff members is preferred.
Values teamwork and collaboration internally and externally with customers.
Knowledge of MS Office systems.

Skills

Clinical sales support
Product adoption
Training and education
Clinical data analysis
Customer needs identification
Sales goal achievement
Troubleshooting
In-service education
Product and technology developments
Clinical data linkage
Customer relationship management
Competitive analysis
Product education
Program coordination
Procedural troubleshooting
Staff education
Decision maker engagement
Inventory monitoring
Business acumen
Sales acumen
Communication
Interpersonal skills
Persuasive communication
Financial acumen
Attention to detail
Teamwork
Collaboration
MS Office systems

Location

Manhattan, NY

Work Type

Full-time

Experience Level

Typically requires 2+ years of direct healthcare experience
Medical device industry experience preferred

Education Level

BA/BS or equivalent medical training required
Health science and appropriate registrations or certifications (RT, RCIS, Surgical Tech, RN, NP, or First Assistant strongly preferred)

Salary/Compensations

$85,000.00-$160,000.00/Annual
Incentives may also be provided as part of Haemonetics’ employee compensation.
For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms.
For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms.
Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

Benefits

401(k) with up to a 6% employer match and no vesting period
Employee stock purchase plan
Flexible time off for salaried employees
Accrual of three to five weeks’ vacation annually (based on tenure) for hourly employees
Accrual of up to 64 hours (annually) of paid sick time
Paid and/or floating holidays
Parental leave
Short- and long-term disability insurance
Tuition reimbursement
Health and welfare benefits

About the Company

Haemonetics is constantly looking to add to its core talent.
Seeking a career that is challenging and rewarding.
Work environment that is diverse and dynamic.

Equal Opportunity

EEO Policy Statement