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About the Role

We are seeking an experienced Staff Product Designer to join the Drafting team within Clio Work and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

Responsibilities

Lead design for playbook automations end-to-end, from vision and ideation through prototyping, testing, and polished production work.
Ship AI-powered workflows where the right experience depends on how the model behaves, exercising judgment about trust, explainability, and the appropriate level of automation and control.
Partner closely and continuously with Engineering, prototyping quickly to learn what is possible rather than specifying ahead of the technology.
Bring strong product thinking to an area that needs clearer direction, framing opportunities and shaping strategy alongside Product and Engineering.
Design experiences that span product boundaries, connecting drafting coherently to the rest of Clio Work and the wider Clio platform.
Deliver polished, accessible, cohesive experiences across a high-complexity surface area.
Pitch ideas and visions upward, build buy-in through clear storytelling and decision framing, and hold a well-reasoned position amid ambiguity.
Evolve Clio’s design system, identifying gaps and improving consistency beyond your immediate scope.
Raise the bar through constructive critique and by partnering with more junior designers to execute.

Requirements

12+ years of Product Design experience.
B2B SaaS experience is preferred, but not required.
Direct experience shipping AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
Experience designing complex workflows or features for enterprise-type applications, on desktop and web rather than consumer or mobile.
Demonstrated ownership of an entire product, not only features within one, including the ambiguity and strategic framing that comes with it.
Experience with work that crosses product boundaries and spans multiple products or customer segments.
Strong product thinking, with the ability to set direction where product direction is still forming.
Extensive partnership with Engineering, including the ability to prototype quickly and iterate alongside them.
Experience working in-house at a product company rather than in a consultancy or agency model, with deep understanding of a specific user group.
Strong narrative and presentation skills, with a track record of pitching ideas and visions upward and winning buy-in.
The ability to navigate ambiguity and hold a position amid divergent or incomplete direction.
Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
Experience with accessibility standards (WCAG).
Experience in the legal space, at a firm or at a legal technology company (Nice to have).
Experience applying AI to document drafting in another document-heavy sector such as insurance or accounting (Nice to have).

Skills

Product Design
AI-powered features
Machine learning
Generative AI
Complex workflows
Enterprise applications
Desktop design
Web design
Product ownership
Cross-product design
Product thinking
Prototyping
Interaction design
Information architecture
Usability
Visual design
Accessibility standards (WCAG)

Location

North America (US and Canada, excluding Quebec)
Burnaby
Calgary
Toronto

Work Type

Hybrid

Experience Level

Staff level
12+ years of Product Design experience

Salary/Compensations

$150,400 to $225,600 CAD

Benefits

Competitive, equitable salary
Top-tier health benefits
Dental insurance
Vision insurance
Flexible time off policy
Encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program

About the Company

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Equal Opportunity

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.