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About the Role
As Creative Director, you will lead and build a creative team to develop breakthrough creative, content, and design work with expertise in beauty and retail. You will use brand strategy to connect concepts to the brand platform, ensuring work is on-brand and positions Sephora as the prestige leader in beauty retail, creating effective marketing communications to achieve business goals across channels and platforms.
Responsibilities
- Connect creative across disciplines, be the voice of the brand’s expression to shape internal and external work to drive breakthrough and consistency
- Inspire the internal Creative Team to build breakthrough, best in class content that stands out in the market
- Advocate for creativity and the power of best-in-class content as a key tool to build the brand and achieve business objectives
- Think strategically to bring holistic campaigns to life, while working hands-on to deliver assets
- Manage and motivate a team of 5 creatives, from entry-level to senior, freelance talent and production partners
- Develop positioning, creative and content strategies for Sephora programs and campaigns, preserving Sephora brand standards and tone of voice
- Build relationships and work collaboratively with key cross-functional partners across the organization at the Director/VP level, in Canada, North America, and Global
- Delegate/assign work, including monitoring team bandwidth, and finding synergies where possible
- Champion an integrated model where campaigns are developed in parallel with internal and external creative agency partners; inform and consult on brand standards for work from agency partners
Requirements
- A combination of vision and pragmatism: you have an ability to see the big creative opportunity, and know what it takes to get work created
- Player/coach leadership style. You can identify, guide and bring out the best in creativity, while also helping to execute
- A curious mindset – you seek inspiration in culture and consumer
- A strong understanding of production, and how great creative gets executed
- 10-15 years of professional work experience in conceptual creative/content development and/or a related field as either a Copywriter or Art Director
- A strong visual eye and sense of design direction
- 5+ years’ of experience leading a creative team as either an Associate Creative Director or Creative Director
- Proven track record of success leading both small and large creative programs across a variety of channels and tactics
- Strong background in integrated creative executions
- Familiarity with retail channel ecosystem across owned and paid channels
- Understanding of Figma, Adobe Creative Cloud: InDesign, Illustrator, Photoshop & emerging AI tools
- Understanding of UX and Responsive Design an asset
- Full Service In-House or External Agency experience an asset
- Experience in beauty and/or retail considered an asset
- Comfort using digital and AI-enabled tools responsibly in your day-to-day work
Skills
- Figma
- Adobe Creative Cloud: InDesign, Illustrator, Photoshop
- AI tools
Location
- 160 Bloor Street East, 11th Floor, Toronto, ON
Work Type
- Full Time
- Hybrid
Experience Level
- 10-15 years of professional work experience
- 5+ years’ of experience leading a creative team
Education Level
- Bachelor’s degree or diploma in a related creative field
Salary/Compensations
- CAD$153,000 - $176,600 plus bonus, RRSP matching
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life coverage
- Disability coverage
- Well-Being@Sephora program
- Hybrid work schedule
- Vacation days
- Flex days
- Maternity/paternity leave
- Training and development programs
- 30% discount on all merchandise/services
- Gratis opportunities
- Flash sale discounts on LVMH brands
- Volunteer and donation matching
- Employee Assistance Program
- Free mental health resources with 24/7 access to Dialogue
About the Company
- At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
- The pace is fast, the learning is constant… but as part of a team that’s driven, the possibilities are endless.
- You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
- Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
- As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.
Equal Opportunity
- We’re passionate about pay equity and transparency.