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About the Role

This role supports the business by managing and analyzing account-related activities that impact revenue, billing, and carrier relationships. The focus is on identifying discrepancies, resolving open items, and producing accurate reports that help teams make informed decisions. Working closely with operations, leadership, and client service teams, this role plays a key part in keeping account activity accurate, timely, and running smoothly.

Responsibilities

Manage HFC initiated activities that have a significant impact on revenue, accounts receivable, premium payables, and relationships with carriers and clients
Create and distribute monthly open activity reports to unit leaders
Partner with unit leaders and client service teams to resolve open activities
Investigate complex activities and work with teams to ensure issues are accurately identified and resolved
Collaborate with HFC to maintain a streamlined and consistent approach to managing activities across all regions
Assist HFC with advanced premium payments to Facility and other carriers
Provide support to teams on accounting related inquiries, including invoicing and activity questions
Identify and notify teams of workflow or process issues
Prepare and send monthly EMT reports highlighting potential issues related to premiums and commissions
Design and deploy ad hoc reports as required

Requirements

2 to 5 years of experience in an analytical, billing, or account focused role, with hands on exposure to accounts receivable, accounts payable, invoicing, or billing processes
Proven ability to analyze data, identify discrepancies, and investigate variances related to financial or billing activities
Experience working with reporting tools and advanced Excel functionalities, including Pivot Tables and lookups; EPIC experience is an asset
Strong ability to create clear, accurate dashboards and reports that support business decision making
Exceptional attention to detail and strong organizational skills, with the ability to manage multiple priorities in a fast paced environment
A growth mindset with a willingness to learn, collaborate, and continuously improve processes
Strong communication and teamwork skills, with the ability to work effectively across teams and with leadership
Candidates may be asked to complete an attribute based assessment and other skills testing, such as Excel or MS Office, onsite

Skills

Advanced Excel functionalities
Pivot Tables
Lookups
EPIC experience
Reporting tools
Data analysis
Discrepancy identification
Variance investigation
Dashboard creation
Report creation
Attention to detail
Organizational skills
Communication skills
Teamwork skills

Experience Level

2 to 5 years

Education Level

Post secondary education in Analytics, Economics, Accounting, Business, or a related field is an asset

Salary/Compensations

$67,000 to $78,000

Benefits

Flexible working arrangements
Generous time-off policies
HUB-sponsored training programs
Tuition reimbursement
Reimbursements for professional licensing and membership fees
Special discounts on events, travel, accommodations, and personal home & auto insurance
Comprehensive benefit and total compensation packages
Extended health benefits
Disability insurance
RRSP matching
Paid-time-off benefits
Eligible bonuses
Commissions for some positions
Competitive pay
Retirement savings matching
Company-paid life and disability plans
Generous paid time off
Paid parental leave
Wellbeing program

About the Company

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it.
We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success.
We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future.
We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
Choosing HUB International means aligning your career with a premier insurance brokerage.
Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities.
At HUB, we place immense value on the well-being and professional development of our team.
At HUB International, service defines who we are.
This dedication extends not only to our clients but also to our employees and the communities we’re proud to support.
Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.
When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Opportunity

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.