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About the Role
As a Senior Product Manager for the Firm Intelligence Platform, you will own the vision, strategy, and roadmap for the foundational layer that transforms law firm data into actionable intelligence. This is a zero-to-one platform opportunity with high visibility, where you will bridge technical fluency with customer insight and business strategy to shape Litera’s next generation of products.
Responsibilities
- Own the vision, strategy, and multi-year roadmap for the Firm Intelligence Platform, driving adoption, customer impact, and business outcomes.
- Define platform architecture requirements with Engineering and Architecture, including data models, ingestion patterns, APIs, extensibility, security, and scalability.
- Determine where AI capabilities and MCP services are the right way to deliver platform value versus traditional APIs and integrations.
- Engage directly with law firm leaders, practitioners, and IT stakeholders to understand data and intelligence usage, translating needs into personas, use cases, and prioritized requirements.
- Make and document build-versus-buy, sequencing, and trade-off decisions balancing near-term customer value with long-term platform health.
- Define success metrics, instrument the platform for adoption and performance, and use data to continuously adjust priorities and demonstrate value.
- Partner with Marketing, Sales, and Customer Success on positioning, packaging, and launch, providing clear narratives for technical and executive audiences.
Requirements
- 5+ years of product management experience in B2B SaaS, including at least 3 years owning platform, data, or infrastructure products.
- Proven experience building platform products and defining platform architecture (e.g., data platforms, API and integration layers, shared services).
- Working knowledge of AI and generative AI (LLMs, retrieval, agents), including practical trade-offs in quality, cost, latency, and trust.
- Understanding of Model Context Protocol (MCP) and agent-facing service design.
- Strong technical fluency with engineers and architects on data modeling, APIs, cloud-native and service-oriented architectures, and security and multi-tenancy.
- Demonstrated ability to lead cross-functional teams through influence, without direct authority.
- Hands-on experience shipping AI/ML products or defining MCP servers and tools in production.
- Experience in legal technology, professional services, or enterprise environments with complex, document-heavy, data-heavy workflows.
- Background as a software engineer, data engineer, or solutions architect, with a track record of taking products from zero to one.
- Familiarity with data security, privacy, and compliance requirements in regulated industries.
Skills
- AI
- Generative AI
- LLMs
- Retrieval
- Agents
- Model Context Protocol (MCP)
- API design
- Data modeling
- Cloud-native architectures
- Service-oriented architectures
- Security
- Multi-tenancy
Location
- Toronto
- Raleigh
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Salary/Compensations
- $120,000 to $150,000 CAD
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Retirement savings plan with company match
- Incentive programs
- Recognition programs
About the Company
- At Litera, we transform how the world’s top law firms operate by building software that powers millions of legal professionals worldwide.
- We are energized by scale, real impact, and meaningful challenges.
- We are committed to providing reasonable accommodations throughout the recruitment process.
Equal Opportunity
- Litera is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.