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About the Role
Vince is seeking a motivated Sales Supervisor who leads with selling and elevates client interactions. You will bring energy, expertise, and a passion for the Vince brand, consistently exceeding sales goals and turning every client interaction into a selling opportunity. You will set the tone for the store by demonstrating strong selling behaviors, luxury service standards, and product knowledge.
Responsibilities
- Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
- Build a deep understanding of fabrics, fits, construction, and design intent to use as a selling tool.
- Cultivate and grow a client book through proactive outreach to generate repeat business and deepen client loyalty.
- Speak confidently about the Vince aesthetic, turning styling conversations into brand-focused interactions that drive sales.
- Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
- Model best-in-class selling and clienteling behaviors to inspire the team.
- Support store operations including POS, merchandising, inventory, and visual standards.
- Uphold all company policies, including loss prevention and operational procedures.
Requirements
- Proven success in a retail sales environment with a demonstrated ability to meet or exceed sales goals and performance metrics.
- Strong selling instincts to understand the client, create openness, build rapport, and close a sale without pressure.
- Deep understanding of the Vince brand identity and ability to connect clients to the Vince aesthetic through personalized styling.
- Strong communication and relationship-building skills that build trust and long-term client loyalty.
- Positive, motivating energy and contribution to a collaborative, high-performing team environment.
- Self-motivated, goal-oriented mindset; proactive about generating business.
- Comfortable with POS systems, CRM tools, and Microsoft Office.
- Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds.
- Flexible work schedule; must be open to work weekends, evenings, events, and holidays.
Skills
- Selling
- Clienteling
- Product Knowledge
- Communication
- Relationship Building
- Styling
- POS Systems
- CRM Tools
- Microsoft Office
Work Type
- Retail Sales
Experience Level
- 2+ years experience in retail sales, preferably in a luxury environment
Salary/Compensations
- $20-23/hr plus eligibility for sales-based incentive programs
Benefits
- Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
- 401(k) with employer match
- Generous paid time off plans for vacation, sick, and personal, as well as company holidays
- Clothing allowance & merchandise discounts
- $400 annual gym reimbursement
- Mental health support tools and telehealth psychology and psychiatry
- Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
- Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
- Supplemental hospital indemnity, specified disease, and accident coverage
- Pre-tax commuter benefits including transit and parking
- Discounted pet, home & auto, and legal insurance
About the Company
- Vince is a luxury fashion brand.
Equal Opportunity
- V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.