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About the Role
Greenberg Traurig (GT), a global law firm, seeks a Senior Cloud Email Security Analyst to support and improve cloud email security services within a large Microsoft 365 environment. This role involves administering email security platforms, investigating threats, and maintaining secure mail flow.
Responsibilities
- Administers, monitors, maintains, and tunes enterprise email security platforms, primarily Proofpoint and Microsoft 365 email security services.
- Supports Exchange Online, Exchange Online Protection, Microsoft Defender for Office 365, and related mail-flow and threat-protection features.
- Maintains and troubleshoots inbound, outbound, internal, application, partner, and secure-relay mail flow in cloud and hybrid environments.
- Manages email authentication and domain-protection controls, including SPF, DKIM, DMARC, TLS, DNS records, certificates, and third-party sender onboarding.
- Investigates phishing, business email compromise, spoofing, malware, malicious links or attachments, account compromise, and other email-related security events.
- Performs message tracing, header and URL analysis, threat hunting, log review, evidence collection, containment, and post-delivery remediation.
- Uses PowerShell and available APIs to automate routine administration, reporting, monitoring, and remediation activities.
- Coordinates with Information Security, Identity, Compliance, Legal, Service Desk, application teams, and vendors on incidents, changes, and email security requirements.
- Creates and maintains technical documentation, procedures, change records, test plans, service reports, and operational metrics.
- Provides senior escalation support, shares knowledge with other support teams, and assists with vendor evaluations, upgrades, and security improvements.
- Participates in disaster recovery, control testing, scheduled maintenance, and an on-call rotation for urgent incidents or service-impacting events.
- Performs other duties as assigned or required.
Requirements
- Strong hands-on experience administering Proofpoint enterprise email security products and Microsoft 365 email security services.
- Strong knowledge of Exchange Online, EOP, Microsoft Defender for Office 365, mail routing, connectors, transport rules, quarantine, and message tracing.
- Strong understanding of SMTP, MIME, DNS, email headers, TLS, certificates, SPF, DKIM, DMARC, and common third-party sending services.
- Experience investigating and responding to phishing, business email compromise, spoofing, account compromise, malware, and other email-based threats.
- Proficiency with PowerShell and familiarity with Microsoft Graph, REST APIs, security analytics, and SIEM concepts.
- Working knowledge of Microsoft Entra ID, role-based access, Conditional Access, and Microsoft Purview capabilities related to email.
- Ability to manage multiple priorities, follow change and incident-management processes, and produce clear technical documentation.
- Strong analytical, communication, collaboration, and customer-service skills, including the ability to explain technical risk to non-technical stakeholders.
- Bachelor’s degree in Cybersecurity, Information Systems, Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant experience.
- At least 6 years of progressive experience in enterprise messaging or cybersecurity, including 3 years of direct email security administration in a Microsoft 365 environment.
- Production experience with Proofpoint, Exchange Online, EOP, and Microsoft Defender for Office 365.
- Experience handling complex email security incidents, platform changes, policy updates, upgrades, or service improvements.
- Experience in a large, distributed, highly available, or regulated environment is preferred.
- Maintain current knowledge of email security threats, product changes, vulnerabilities, and industry practices.
- Exercise discretion when handling confidential, privileged, client, personnel, and security-sensitive information.
- Work effectively in a remote or distributed team and be available for scheduled maintenance or urgent response outside normal business hours when required.
Skills
- Proofpoint
- Microsoft 365 email security
- Exchange Online
- EOP
- Microsoft Defender for Office 365
- Mail routing
- Connectors
- Transport rules
- Quarantine
- Message tracing
- SMTP
- MIME
- DNS
- Email headers
- TLS
- Certificates
- SPF
- DKIM
- DMARC
- PowerShell
- Microsoft Graph
- REST APIs
- Security analytics
- SIEM
- Microsoft Entra ID
- Role-based access
- Conditional Access
- Microsoft Purview
- Analytical skills
- Communication skills
- Collaboration skills
- Customer-service skills
Location
- Various offices
Work Type
- Hybrid
Experience Level
- Senior
- 6 years of progressive experience in enterprise messaging or cybersecurity
- 3 years of direct email security administration in a Microsoft 365 environment
Education Level
- Bachelor’s degree in Cybersecurity, Information Systems, Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant experience.
Benefits
- Competitive compensation
- Excellent benefits package
About the Company
- Greenberg Traurig (GT) is a global law firm with locations across the world in 15 countries.
- GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
Equal Opportunity
- GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.