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About the Role
Provides administrative assistance, service, and support to the Property Manager and staff, representing the company professionally to the public and community.
Responsibilities
- Greets and assists applicants, residents, and guests.
- Prepares and maintains office and rental expense budgets.
- Prepares, types, and files office correspondence, letters, reports, and spreadsheets.
- Writes service orders and maintains the service order log.
- Answers telephones professionally, directs calls, and records messages.
- Orders office supplies and maintains inventory.
- Opens and closes the office, secures confidential files, and maintains office equipment.
- Administers rent collection efforts with the Property Manager, including cash receipts, 14-day notices, and legal correspondence.
- Processes monthly Section 8 housing assistance payment billing.
- Processes income certifications/recertifications.
- Processes and transmits TRACS (Tenant Rental Assistance Certification System).
- Completes special projects assigned by the manager.
- Coordinates turnover schedule with the Maintenance Supervisor.
- Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, interviewing eligible applicants, and preparing lease packages.
- Conducts new resident orientation.
- Fosters a positive, active, and collaborative relationship with residents, communities, and associated agencies.
- Works patiently, professionally, and cooperatively with residents and staff.
- Preserves and respects resident and applicant confidentiality.
- Follows company policies, rules, and regulations.
Requirements
- High school diploma or G.E.D. required.
- Associates degree or equivalent experience (business management, operations, communications, and administrative support) preferred.
- Strong computer proficiencies required.
- Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
- Basic proficiency with Yardi desirable.
- Fluent in English.
- Strong oral and written communication skills.
- Highly organized and detail-oriented.
- Ability to work in a fast-paced environment where priorities change daily.
- Deadline driven.
- Demonstrates strong initiative and high level of professionalism.
- Manual dexterity for competent use of office equipment.
- Ability to climb stairs and walk through the community.
- May occasionally visit properties and attend offsite meetings/training seminars.
Skills
- Business management
- Operations
- Communications
- Administrative support
- Computer proficiencies
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Yardi
- English fluency
- Oral communication
- Written communication
- Organization
- Detail-orientation
- Ability to work in a fast-paced environment
- Deadline management
- Initiative
- Professionalism
- Teamwork
- Integrity/Ethics
- Dependability
- Customer Focus
- Adaptability/Flexibility
- Job Knowledge
- Personal Organization Skills
- Interpersonal Skills
Location
- New Hartford, NY
Work Type
- Part-Time
- Onsite
Experience Level
- N/A
Education Level
- High school diploma or G.E.D.
- Associate's degree
Salary/Compensations
- $18.00 - $20.50 per hour
Benefits
- Health & Wellness Benefits (medical, dental, vision)
- HSA/FSA options
- 13 paid holidays per year
- Paid time off (vacation, personal, sick, wellness, summer flex, volunteer days)
- Early close Fridays
- 401k program with company match
- 100% Company-Paid Life Insurance
- Voluntary life, critical illness, hospital care, or accidental injury coverage options
- Employee Assistance Program (EAP)
- Childcare & Eldercare Support
- Career Development and Advancement Opportunities
About the Company
- Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing.
- Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing.
- Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
- At Beacon, we strive to make a difference in our residents’ lives.
- We build outstanding communities that make enduring contributions to the vitality of our cities and towns.
- We create communities that serve a diverse cross section of our society.
- Our communities are healthy and vibrant.
- Our communities are planned with care, consideration, and compassion.
Equal Opportunity
- Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates.
- We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.
- All qualified applicants are encouraged to apply.
- Beacon Communities LLC participates in the E-Verify program.