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About the Role
This role owns the operational safety discipline, managing incidents, training personnel, triaging field events, and driving investigations into engineering changes. The goal is to create a scalable, coherent system for safety operations as the company grows.
Responsibilities
- Own the end-to-end incident response process: detection, notification, severity classification, on-scene coordination, containment decisions, root cause investigation, corrective action, and closure.
- Recommend and establish authority for operations during incidents.
- Build the pipeline to convert field telemetry, disengagements, operator reports, and near-miss data into a ranked, actionable queue.
- Set the taxonomy and severity model for event triage.
- Own and visualize triage rate, backlog, and time-to-disposition.
- Design the training and recurrent-qualification program for safety drivers, autonomous vehicle operators, and remote support staff.
- Own the curriculum, practical evaluation, and qualification records for training programs.
- Own the operational safety metrics set and reporting cadence.
- Ensure internal safety records can withstand external scrutiny.
- Act as the channel for operational feedback into the product.
- Partner with the Head of Safety to ensure operational evidence informs hazard analysis and change assessment.
Requirements
- 6-8+ years in safety operations, fleet safety, transportation safety, or operational risk in a safety-critical domain (commercial trucking, autonomous vehicles, rail, aviation, or industrial operations).
- Demonstrated experience leading real incident investigations to root cause and driving corrective actions to closure.
- Fluency with structured investigation and risk methods (root cause analysis, causal factor charting, human factors analysis, hazard identification).
- Comfortable working directly with event data: querying it, building views, and forming defensible positions.
- SQL and basic scripting skills are expected.
- Working knowledge of the US vehicle regulatory environment (AV-specific reporting, FMCSA regulations, hours of service).
- Familiarity with SAE J3016 levels and ODD concepts.
- Calm demeanor under pressure, rigorous approach, and willingness to make difficult decisions.
- Willingness to be on-site and on-call.
Skills
- Incident Management
- Root Cause Analysis
- Risk Management
- Data Analysis
- SQL
- Scripting
- Regulatory Compliance
- Training Program Development
Location
- San Francisco
Work Type
- Onsite
- Full-time
Experience Level
- 6-8+ years
Salary/Compensations
- $182,000 - $230,000 per year
Benefits
- Medical, Dental, Vision, Disability, and Life Insurance
- Flexible Spending Account / Health Savings Account Options
- 401(k)
- Equity
- Sick Time, Unlimited Flexible Time Off, and Paid Holidays
- Paid Parental Leave
- Pre-Tax Commuter Benefit Plan
- Team lunch in our SoMa office every Tuesday and Thursday
About the Company
- Atoms is building Physical AI— real-world robots for industries like food, mining, and transport.
- Our systems are designed to understand, predict, and control the real world with precision.
- We integrate hardware, software, AI, operations, manufacturing, and real estate.
- We deploy, operate, learn from, and improve robots in real environments at scale.
- We believe the next great technology companies will transform physical systems that shape everyday life.