Telemarketer - State Farm Agent Team Member
Stuart Nalewaik - State Farm Agent · Austin, TX, US
16 days agoImpress employers and recruiters.
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About the Role
We are seeking an outgoing, motivated, and dependable Appointment Setter to connect with prospects and existing customers, schedule conversations with our licensed insurance team, and help keep the sales pipeline moving. No insurance experience is required as training, guidance, and support will be provided.
Responsibilities
- Make outbound calls to prospects and customers using agency-approved calling lists.
- Schedule conversations with the licensed insurance team.
- Follow up with individuals who previously requested insurance information.
- Arrange insurance review appointments for existing customers.
- Track calls, appointments, and follow-up activities.
- Take accurate notes and coordinate with licensed producers.
- Meet established calling and appointment-setting expectations.
Requirements
- Comfortable making outbound calls throughout the day.
- Friendly, confident, and professional communication skills.
- Motivated by goals and comfortable handling rejection.
- Dependable, organized, and consistent with follow-up.
- Positive attitude, strong work ethic, and willingness to learn.
- Comfortable using computers and customer management systems.
- Previous appointment-setting, telemarketing, or customer service experience is preferred.
- Experience with outbound calling or lead follow-up is preferred.
- Insurance agency experience is a plus.
- Bilingual English/Spanish skills are a plus.
Skills
- Outbound Calling
- Appointment Setting
- Lead Follow-Up
- Customer Outreach
- Pipeline Management
- Communication
- Computer proficiency
- Customer management systems
Location
- Austin
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- Competitive hourly pay
- Performance bonuses
Benefits
- Training
- Guidance
- Support
- Opportunities to strengthen communication and customer relationship skills
- Opportunities to pursue licensing and grow into a sales position
About the Company
- Established State Farm agency in Austin opened in 2014.
- Focuses on building a positive workplace where people enjoy coming to work, support each other, and take pride in helping customers.
- A close-knit, goal-oriented team that works hard, celebrates wins, and recognizes strong performance.
- Agency owner is personally invested in helping the team succeed.