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About the Role

The Enrollment Operations Associate will assist with all aspects of the application process for families to register for summer programs. This is a part-time position for the period November 2026 through March 2027, with the potential for extension.

Responsibilities

Assist with application review and completion processing.
Review applications for children who may have additional needs or special circumstances.
Communicate with parent/guardian and outreach partners regarding the application process.
Assist parents to complete applications by contacting teachers or service providers.
Manage a high volume of phone calls regarding summer programs, application process and child application status.
Communicate and assist parents with completing applications in person and over the phone.
Assist with conducting virtual/ in-person information and orientation sessions regarding summer programs.
Implement department recruitment strategies, which may include preparing materials for community partners and recruitment events.
Staff events and tabling at various agencies.
May require travelling to different boroughs within New York City by public transportation.
Other duties as assigned.

Requirements

Must be 18+ years of age.
Strong organizational skills and detail oriented.
Outstanding interpersonal and communication skills.
Comfort speaking with families and professionals alike.
Patient and friendly, with a high degree of professionalism.
Strong computer skills.
Ability to work quickly and accurately.
Interest in joining a youth development organization and supporting its mission and vision.
Must meet applicable vaccination requirements in accordance with federal, state, and local laws.
Proof of vaccination or an approved exemption will be required as a condition of employment, if applicable.

Skills

Bilingual and fluency in languages other than English a plus (e.g. Spanish, Mandarin, ASL).

Location

New York City Office
Field

Work Type

Part-time
Occasional remote work

Salary/Compensations

$18/hour

Benefits

None

About the Company

Since 1877, The Fresh Air Fund (Fresh Air) has been a leading youth development organization providing transformative opportunities for children and young adults from New York City's underserved communities.
Rooted in the belief that access to nature and outdoor experiences can change lives, Fresh Air connects young people to the outdoors while providing opportunities for personal growth, leadership development and exploration.
Through free summer camp and year-round leadership development, educational enrichment and career exploration programs, Fresh Air helps young people develop the skills, confidence and connections they need to thrive.
Serving more than 1.8 million children throughout its history, Fresh Air remains committed to expanding access to life-changing experiences that empower young people to reach their full potential.
At Fresh Air, employees are driven by purpose, collaboration and a shared commitment to creating opportunities that help young people succeed.

Equal Opportunity

The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff.
We strongly encourage candidates of all identities, experiences, orientations and communities to apply.