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About the Role

This senior leadership role is responsible for developing, implementing, and overseeing the global framework for Non-Financial Risks (including Compliance and Operational Risk) across State Street’s Global Delivery and Investment Services businesses. The position ensures that risk management strategies, governance, and practices proactively identify, assess, mitigate, and report on non-financial risk exposures, supporting business objectives and regulatory requirements.

Responsibilities

Develop and maintain the non-financial risk management framework for Global Delivery and Investment Services, ensuring alignment with enterprise-wide policies and regulatory obligations.
Advise and consult with business and enterprise leaders on risk-related events, root cause analysis, and remediation strategies.
Serve as a subject matter expert and trusted advisor to senior management, business partners, and governance committees.
Provide independent oversight and challenge to First-Line risk management activities within Global Delivery and Investment Services.
Lead risk identification, assessment, and reporting processes, including scenario analysis, loss event management, and lessons learned.
Oversee compliance with applicable laws, regulations, and internal policies for non-financial risks.
Chair or participate in relevant risk and compliance committees, ensuring effective escalation and review of risk issues.
Prepare and present periodic risk and compliance reports to senior management, regulators, and the Board.
Oversee regulatory change management and ensure timely updates to controls and processes to adhere to new and evolving laws, regulations, regulatory guidance, and industry standards.
Build and maintain effective relationships with business and corporate executives, including Legal and Corporate Audit, and global regulatory authorities.
Foster a strong risk excellence culture, ensuring business line ownership and accountability for non-financial risks.
Lead, manage, and develop a high-performing and diverse team of risk professionals across multiple jurisdictions.
Set clear objectives, accountabilities, and performance priorities for the team.

Requirements

Minimum 15 years of experience in non-financial risk management, compliance, or operational risk in financial services, with executive leadership experience.
Experience with GSIBs or large, complex financial institutions is a plus.
Demonstrated experience with global regulatory requirements and direct engagement with regulators, including remediation activities.
Deep expertise in non-financial risk management (compliance, operational risk, technology, model, resiliency, data, third-party) with a global financial services environment.
Strong analytical, problem-solving, and communication skills, with the ability to influence and build consensus at all levels.
Proven ability to manage multiple priorities in a high-pressure, deadline-driven environment.
Experience leading risk management frameworks and teams in a multi-jurisdictional, regulated setting.
Demonstrated success in regulatory engagement and managing regulatory exams.

Skills

Non-financial risk management
Compliance
Operational risk
Technology risk
Model risk
Resiliency risk
Data risk
Third-party risk
Global regulatory requirements
Risk identification
Risk assessment
Risk reporting
Scenario analysis
Loss event management
Regulatory change management
Stakeholder engagement
Team leadership
Analytical skills
Problem-solving skills
Communication skills
Influencing skills
Consensus building

Experience Level

Senior
Executive leadership

Education Level

Bachelor’s degree required
Post-graduate education, with a Master’s, Law, or PhD degree is a plus

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks

About the Company

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.