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About the Role

Otis Elevator Company is searching for a highly motivated Lead Project Manager to provide direction, support, and leadership to a team of New Equipment project managers, focusing on driving efficiency, cost containment, and customer satisfaction.

Responsibilities

Lead a team of New Equipment project managers, focusing on driving efficiency, cost containment, and customer satisfaction.
Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service.
Ensure adherence to the New Equipment Sales Installation Processes and verify timely execution of deliverables.
Work with general managers to drive the weekly SIP meetings.
Review awarded projects, triage, and distribute amongst team to ensure proper project loading.
Monitor project metrics for respective group and develop action plans as needed.
Provide oversight of contract activities from project award to completion of installation.
Conduct progress reviews of projects to ensure contract documents are consistent with project scope.
Communicate directly with consultants, general contractors, owners, building managers, architects, designers, and regulatory agencies concerning project design, preparations, and scheduling.
Collaborate with internal sales staff, New Equipment superintendents, and senior leadership to ensure successful projects.
Conduct job site visits and attend customer meetings.
Oversee construction process duties including managing billing, consultant and contractors’ payments, processing RFIs, optimizing change order opportunities, and maximizing project cash coverage.
Ensure kick off meetings and target hours are assigned prior to project start.
Provide on-going training, development, and leadership to the New Equipment project management team.
Consult with regional New Equipment operational leaders, superintendents, mechanics, and adjusters regarding product performance issues.

Requirements

High school diploma or equivalent required; bachelor’s degree preferred.
Management experience required, industry management experience a plus.
5+ years of experience working with field-level associates and managing projects.
Strong project management experience required.
Ability to thrive in a fast-paced, team-oriented environment.
Excellent written and verbal communication skills with internal and external stakeholders.
Self-motivated with the ability to manage multiple direct reports and concurrent priorities.
Strong technical proficiency with Microsoft tools; Excel and Project required.
Proven leadership skills with strong organizational, time management, and goal-oriented focus.
Knowledge of and commitment to enforcing company EH&S policies and procedures.
5+ years of elevator industry experience or leadership in construction/modernization projects preferred.
Ability to travel up to 20%.
Applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Skills

Project Management
Leadership
Communication
Microsoft Excel
Microsoft Project
Organizational Skills
Time Management
EH&S Policies

Location

Chicago, IL

Work Type

Onsite
Full-time

Experience Level

5+ years

Education Level

High school diploma or equivalent
Bachelor's degree preferred

Salary/Compensations

$138,000 - $190,500

Benefits

401(k) plan with company match
Automatic retirement contribution
Comprehensive medical, prescription drug, dental, and vision coverage
Three weeks of paid vacation
Paid company holidays
Paid sick leave
Employee assistance program
Wellness incentive programs
Life insurance
Disability coverage
Voluntary benefits (legal, pet, home, and auto insurance)
Generous birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Service anniversary recognition
Spot performance bonus opportunities

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.
We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide.
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.
We are proud to be a diverse, global team with a proven legacy of innovation.
When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You’ll belong to a diverse, trusted, and caring community where your contributions keep us connected and on the cutting edge.
We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects.
Our Employee Scholar Program sponsors colleagues to pursue degrees or certification programs.
As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.
We are guided by our values: Safety, Ethics, Quality.

Equal Opportunity

Otis is An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.