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About the Role

The Procurement Manager, Process & Governance helps turn Procurement operating needs into clear, repeatable processes that support consistency, compliance, and practical execution. This role owns standard operating procedures, process maps, controls documentation, shared repositories, training materials, and governance communications, while also coordinating selected recurring reporting and governance cadences. The manager partners with Procurement, Legal, Finance, IT, InfoSec, and other stakeholders to gather inputs, resolve routine gaps, publish review-ready updates, and escalate material exceptions.

Responsibilities

Develop, standardize, and maintain end-to-end Procurement workflows across intake, sourcing, contracting, vendor management, and procure-to-pay.
Create and update SOPs, process maps, RACIs, control points, templates, job aids, and exception pathways for major Procurement workstreams.
Coordinate recurring Procurement governance reporting, including calendars, templates, version control, quality checks, and publication cadence.
Gather inputs from Procurement and cross-functional partners, follow up on missing items, and publish review-ready updates on schedule.
Track audit requests, remediation actions, and corrective actions, and maintain evidence that supports audit readiness.
Lead working sessions to gather requirements, document decisions, assign actions, and follow through to completion.
Maintain Procurement website and SharePoint content, including structure, permissions, approved materials, version control, and user guidance.
Partner with Procurement, IT, and data stakeholders to document business requirements, workflow changes, business rules, controls, and readiness gaps.
Apply available AI tools and AI-assisted methods to improve workflow documentation, reporting coordination, and knowledge management while reviewing outputs for accuracy and appropriateness before use.
Support change management for new or revised processes, controls, systems, and governance practices.
Develop and deliver Procurement 101, policy updates, onboarding materials, and stakeholder training resources.
Help reduce repeated process questions by improving clarity, accessibility, and organization of guidance materials.
Identify recurring compliance gaps and recommend practical improvements to process, controls, training, or documentation.
Archive outdated materials and coordinate content updates across the Procurement knowledge environment.
Support issue triage related to workflow usability, documentation gaps, and reporting coordination.
Contribute to continuous improvement efforts that strengthen consistency, reduce rework, and improve compliance.

Requirements

Bachelor’s degree in Procurement, Supply Chain, Finance, Business, Operations, or a related field preferred.
7–10 years of experience in procurement operations, procurement governance, process excellence, compliance, PMO, or a related function.
Experience developing SOPs, process maps, controls documentation, training materials, and change management resources.
Experience coordinating recurring operational or governance reporting across multiple contributors and functions.
Working knowledge of source-to-pay and procure-to-pay processes, including intake, sourcing, contracting, supplier onboarding, purchasing, and vendor governance.
Experience working with Finance, Legal, Procurement Operations, IT, InfoSec, Compliance, and business partners.
Experience with Oracle/P2P, intake tools, SharePoint, Teams, CLM, ServiceNow, or similar platforms preferred.
Strong written communication skills with the ability to turn complex requirements into clear, usable guidance.
Strong attention to detail, document management, version control, and quality assurance skills.
Ability to work independently during U.S. business hours, resolve routine issues, and escalate material risks appropriately.

Skills

Procurement operations
Procurement governance
Process excellence
Compliance
PMO
SOP development
Process mapping
Controls documentation
Training material development
Change management
Operational reporting
Governance reporting
Source-to-pay processes
Procure-to-pay processes
Intake processes
Sourcing processes
Contracting processes
Supplier onboarding
Purchasing processes
Vendor governance
Oracle/P2P
Intake tools
SharePoint
Teams
CLM
ServiceNow
Written communication
Document management
Version control
Quality assurance

Location

Hybrid
In-office
Remote

Work Type

Hybrid
In-office
Remote

Experience Level

7-10 years

Education Level

Bachelor’s degree preferred

Salary/Compensations

$93,000 - $159,000

Benefits

Health benefits
Financial benefits
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups
Collaborative workspaces
Dog-friendly offices
Flexibility
Book clubs
External speakers
Hackathons

About the Company

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

Equal Opportunity

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.