Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Program Delivery & Operations Lead (IT) role.

Rezi rewrites your resume against Huntington National Bank's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Program Delivery & Operations Lead (IT) posting at Huntington National Bank — free, in seconds.

About the Role

The Program Delivery and Operations Lead acts as a liaison between various departments including engineering, product management, and finance, ensuring strategic initiatives translate into measurable outcomes. This role enables teams to focus on delivery and serves as a trusted advisor to product leadership, driving operational excellence, roadmap transparency, workforce planning, governance, and continuous improvement.

Responsibilities

Remove blockages and eliminate friction points delaying product releases.
Manage dependencies and align cross-team requirements for smooth releases.
Facilitate meetings to build team alignment.
Track commitments and monitor development timelines, providing leadership updates.
Provide insight and feedback on standard processes, contributing to repeatable templates and documentation guidelines.
Contribute to talent onboarding.
Partner with analysts to build self-serve performance dashboards and surface key metrics for product lines.
Centralize customer bugs, requests, and support tickets into the development pipeline.
Align the product organization with departmental marketing for launch readiness.
Streamline communications to keep leadership informed and protect product teams from meeting fatigue.

Requirements

Minimum 7 years in product operations, technical program management, or delivery leadership.
Deep expertise in Scrum, Kanban, and modern scaled Agile frameworks.
Advanced knowledge of application lifecycle management tools.
Engineering experience focused approach with clear communication and organizational efficiency.
Experience in Banking or Financial Services.
Experience utilizing a variety of portfolio project management tools and creating/tracking project schedules in MS Excel or MS Project.
Strong understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards.
Strong aptitude in both business and technology.
Excellent verbal and written communications skills; ability to explain project risks, issues, and IT concepts clearly and concisely to peers and leadership.
Highly motivated with strong organizational, analytical, decision-making, and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple priorities effectively.
Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change.
Willingness and drive to learn and understand detailed software solutions.
High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships.
Ability to initiate and facilitate change, whether indicated by corporate needs, market or regulatory requirements.
Experience leading large, cross-functional information technology programs and projects.

Skills

Scrum
Kanban
Agile frameworks
Application lifecycle management tools
MS Excel
MS Project
Project management
Organizational efficiency
Analytical skills
Decision making
Problem solving
Communication skills

Location

Office

Work Type

Office
Hybrid

Experience Level

Minimum 7 years

Salary/Compensations

93,000.00 - 189,000.00 USD Annual

Benefits

Health insurance coverage
Wellness program
Life and disability insurance
Retirement savings plan
Paid leave programs
Paid holidays
Paid time off (PTO)

About the Company

Huntington is an Equal Opportunity Employer.
Huntington has a Tobacco-Free Hiring Practice.

Equal Opportunity

Huntington is an Equal Opportunity Employer.