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About the Role
The Coffee Bar Manager is responsible for driving customer service, employee engagement, safety programs, and coffee bar supervision to meet client and customer needs through high-quality, cost-effective food service operations. The role also involves participating in and leading corporate employee training and development programs.
Responsibilities
- Drive customer service
- Drive employee engagement
- Drive safety programs
- Drive coffee bar supervision
- Satisfy client and customer needs
- Provide high-quality, cost-effective food service operations
- Participate in establishing corporate employee training and development programs
- Lead corporate employee training and development programs
- Build effective teams
- Solve customer complaints or issues
- Follow all food safety regulations
- Perform staff scheduling
- Hire new employees
- Train new employees
- Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures
- Follow safety protocols
- Maintain environmental responsibility
- Uphold quality standards
- Participate in HSEQ training
- Report potential hazards or compliance concerns
Requirements
- Experience in coffee systems
- Attention to detail
- Ability to multitask
- Ability to forecast supplies as needed
- Ability to manage a budget
- Interpersonal skills
- Ability to give and receive constructive feedback
- Ability to create restaurant policies for employees to follow
- Ability to lead a team
- Must be able to lift a minimum of 25lbs
- Must be able to work under pressure and time deadlines during peak periods
- Employment may be contingent upon successful completion of a background check
- Employment may be contingent upon successful completion of a drug and/or alcohol screening
Skills
- Coffee systems experience
- Attention to detail
- Multitasking
- Supply forecasting
- Budget management
- Interpersonal skills
- Feedback reception and delivery
- Policy creation
- Team leadership
Work Type
- Full-time
Education Level
- Bachelor's degree or culinary degree preferred
Salary/Compensations
- $70000.00 per year - $80000.00 per year
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- Comprehensive leave program
About the Company
- ISS offers full time employees a variety of benefits.
- As a global organization, ISS Group is committed to making the international community more resilient and just for all people.
- We look to lead our industry by example and to positively influence the market wherever we operate.
Equal Opportunity
- We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.