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About the Role
The Ed Napleton Automotive Group is seeking a Product Specialist to deliver comprehensive product information throughout the sales and aftersales processes. This role requires creativity to provide world-class customer-oriented support in a fast-paced industry.
Responsibilities
- Welcoming customers and listening to their needs
- Using a consultative selling process to match the best vehicle to the Customer needs
- Creating a great vehicle delivery experience for the Customer
- Following up with Customers to ensure satisfaction
- Prospecting through referrals and other creative approaches
- Setting and achieving targeted sales goals
- Gaining superior product knowledge to effectively help Customers
- Transition Customers to the Service Department to support their ownership experience
- Providing an exceptional customer experience to drive loyalty
Requirements
- High School diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
Skills
- Customer Satisfaction
- Attention to Detail
- Communication
- Interpersonal Skills
- Organization
- Follow-up
- Technology
Location
- Napleton's Downtown Porsche
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $19 per hour
Benefits
- Paid Training
- Paid Manufacturer Certifications
- Cross Training
- Career Advancement
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k
- Paid Vacation
- Paid Sick Time
- Discounts on products, services, and vehicles
About the Company
- The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states.
- Our strength comes from the more than 3,500 employees nationwide.
- We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
- Family Owned and Operated – 90+ years in business
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws