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About the Role
Install, maintain, and repair complex refrigeration rack systems in commercial and industrial settings, ensuring efficient and safe operation while exceeding customer expectations.
Responsibilities
- Install, maintain, and repair refrigeration rack systems, including related components like compressors, condensers, evaporators, and controls.
- Diagnose and troubleshoot mechanical and electrical issues within refrigeration rack systems.
- Perform routine and preventative maintenance on refrigeration equipment to ensure optimal performance and longevity.
- Work with different refrigerants (e.g., R-22, R-404A, R-448A, R-449A, CO2) to ensure systems are operating safely and efficiently.
- Respond to service calls for refrigeration equipment, ensuring timely repairs and minimal downtime.
- Test and verify system functions to ensure all components are running efficiently.
- Adhere to safety protocols and ensure all tasks are performed in a safe and compliant manner.
- Provide customer service and maintain positive relationships with clients, offering solutions to their refrigeration needs.
- Maintain accurate service records, including time cards, job logs, and inventory reports.
- Work with a team of technicians, providing guidance and training to junior technicians and entry-level helpers when needed.
- Assist with on-call responsibilities for emergency service needs, including nights and weekends as required.
Requirements
- 3+ years of experience working with rack refrigeration systems, including commercial and industrial systems.
- Strong understanding of refrigeration principles, including the installation and troubleshooting of rack systems.
- Technical training through an apprenticeship, trade school, or equivalent work experience.
- EPA Certification required for handling refrigerants.
- Must hold at least one of the following licenses: D1, D2, S1, or S2.
- Valid driver's license with a clean driving record.
- Ability to work independently with minimal supervision, managing service calls and job priorities.
- Knowledge of safety procedures and best practices when working with high-voltage electrical systems and pressurized refrigerants.
- Strong problem-solving and troubleshooting skills for complex refrigeration systems.
- Good communication skills, with the ability to interact professionally with customers and team members.
- Willingness to work overtime during peak seasons, including nights and weekends as needed.
- Ability to lift and move heavy equipment (up to 70 lbs) and work in varying weather conditions.
Skills
- Refrigeration rack systems installation
- Refrigeration system maintenance
- Refrigeration system repair
- Troubleshooting mechanical issues
- Troubleshooting electrical issues
- Preventative maintenance
- Refrigerant handling (R-22, R-404A, R-448A, R-449A, CO2)
- Service call response
- System testing and verification
- Safety protocols adherence
- Customer service
- Record keeping
- Team collaboration
- CO2 refrigeration systems
- Energy-efficient technologies
- Electrical wiring schematics
- Control systems
- Mechanical equipment installation
Experience Level
- 3+ years of experience
Education Level
- Technical training through an apprenticeship, trade school, or equivalent work experience
- EPA Certification
About the Company
- Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment.
- Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Equal Opportunity
- Smart Care is an Equal Employment Opportunity/Affirmative Action Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.
- All qualified individuals are encouraged to apply.
- If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.