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About the Role
The Billing Supervisor will oversee Billing Specialists and/or Billing Coordinators, ensuring high-quality billing processes and operational efficiencies. This role involves timely client bill processing, managing workloads, and collaborating with other accounting departments to minimize financial exposure. The supervisor will also act as a Billing Specialist for a portfolio of clients requiring advanced knowledge.
Responsibilities
- Coordinate daily operations of the Billing Specialist team, including workload balancing and ad hoc requests, to ensure accurate and timely invoice completion.
- Provide targeted training and mentoring to the Billing Specialist team on proforma preparation, electronic billing, rate codes, fund allocation, and unbilled time status.
- Lead by example in providing superior customer service to billing partners and staff.
- Monitor team performance using billing metrics, provide feedback and mentoring, and conduct annual performance appraisals with the Billing Manager.
- Collaborate with Accounts Receivable, Financial Terms Management, Client Contracts, and Electronic Billing departments to resolve billing issues.
- Maintain a comprehensive understanding of complex billing arrangements, Outside Counsel Guidelines, and electronic billing challenges for assigned billing and direct reports.
- Assist the Billing Manager with special assignments, including system testing, pilot programs, policy discussions, and process improvements.
- Partner with Firmwide Billing management to develop and implement training tools and materials for Billing Specialists.
- Suggest and assist the Billing Manager with the development and implementation of process improvements within the Billing department.
- Serve as backup for the Billing Manager, including delegated approval authority for time, attendance, and vacation requests.
- Monitor adherence to Accounting policies and procedures for assigned billing and direct reports.
- Perform other duties as assigned.
Requirements
- Bachelor's degree
- A minimum of five years of billing experience
- Demonstrated experience training, mentoring, or supervising less experienced billing staff
- Advanced knowledge of Microsoft Word, Excel, and PowerPoint with the ability to use advanced Excel features
- Previous experience at a law firm or other professional services firm (preferred)
- Experience with 3E or other legal billing systems and electronic billing vendor sites (preferred)
Skills
- Strong organizational skills
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
- Advanced knowledge of Microsoft Word, Excel, and PowerPoint
- Advanced Excel features
Location
- New York
Work Type
- Hybrid
Experience Level
- Minimum of five years of billing experience
- Demonstrated experience training, mentoring, or supervising less experienced billing staff
Education Level
- Bachelor's degree
- Bachelor's degree in accounting, finance, business, or related field (preferred)
Salary/Compensations
- $107,300 - $155,000
Benefits
- Bonus eligibility
- Comprehensive benefits program
About the Company
- Sidley Austin LLP is a global law firm.
Equal Opportunity
- Sidley Austin LLP is an Equal Opportunity Employer.