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About the Role

We are looking for a Principal, Software Engineering to join our Shared Services team. This role reports directly to the Vice-President, Software Engineering Shared Services. The Principal, Software Engineering is the most senior hands-on technical leader in the Shared Technology Services organization, working across platforms, products, and teams to solve complex business and engineering problems, set technology direction, and improve the productivity and effectiveness of the broader engineering community. Technical credibility comes from sustained, current contribution: writing production code, pairing with engineers, reviewing designs and code, resolving high-risk problems, and proving new approaches in working software. This role combines deep technical expertise, strategic thinking, business acumen, and mentorship.

Responsibilities

Write and review production code on the organization’s most important, shared platforms and critical delivery paths.
Pair directly with engineers to resolve high-ambiguity challenges across modern cloud services, APIs, integration platforms, commercial products, and legacy systems.
Lead by example during production incidents, performance investigations, security remediation, and complex defect resolution.
Build working slices and proofs of concept to validate technical direction before teams scale an approach.
Develop reusable frameworks, APIs, automation, and engineering toolkits that improve consistency and accelerate delivery across product teams.
Own and shape technology direction and roadmaps for shared capabilities in alignment with enterprise business and technology objectives.
Translate enterprise needs into practical platform boundaries, technical decisions, and sequenced modernization plans.
Advance strategic priorities such as independent release cadences, API-led integration, pragmatic cloud modernization, legacy-platform renewal, continuous improvement, and faster paths to production.
Promote cross-team collaboration so decisions support the overall business and technology strategy rather than a single product area.
Serve as a trusted technical advisor to senior technology leaders, architects, and engineering leaders on high-risk or novel decisions.
Define, model, and reinforce software engineering practices across design, development, testing, continuous delivery, observability, production support, security, and applicable regulatory requirements.
Improve platform resilience, scalability, maintainability, and total cost of ownership through rationalization, standardization, technical-debt reduction, and lifecycle planning.
Champion secure delivery practices, quality engineering, automation, and responsible AI adoption in the software development lifecycle, with appropriate human validation and governance.
Evaluate emerging technologies and introduce them through evidence-based experiments that can be adopted safely at enterprise scale.
Ensure shared capabilities remain reusable and free of unnecessary business-area-specific logic, with ownership boundaries made explicit.
Act as a force multiplier across Shared Technology Services by pairing, conducting deep technical reviews, co-designing solutions, and helping teams remove blockers.
Mentor senior engineers and technical leaders toward Principal-level scope, judgement, and enterprise impact.
Build technical communities and shared practices across content services, data platforms, decision-support capabilities, product tooling, integration services, digital channels, and legacy-technology domains.
Demystify complex concepts and break large modernization challenges into practical, approachable delivery steps.
Represent the organization in internal technical forums and contribute to the broader engineering community.
Be accountable for technical outcomes across multiple shared products and initiatives, from inception through development, deployment, operation, and modernization.
Partner with senior technology leaders to turn business priorities into transparent, committed platform roadmaps and measurable engineering outcomes.
Own or influence critical decisions involving platform performance, scalability, security, production readiness, and technology lifecycle.
Help partners engage Shared Technology Services earlier through clearer demand, dependency, and capacity planning.
Stay engaged through execution and production adoption rather than stopping at recommendation or design approval.

Requirements

Bachelor’s or master’s degree in computer science, software engineering, or a related discipline, or an equivalent combination of education and experience.
Extensive software development experience, including significant recent hands-on coding and technical leadership across complex production environments.
Deep expertise in modern software architecture, system design patterns, APIs, microservices, distributed systems, and major cloud platforms.
Strong practical experience with modern programming languages and frameworks in the Java ecosystem, web application development, service interfaces, event-driven integration, relational and non-relational data stores, continuous delivery, automated testing, and observability.
Proven success designing scalable, resilient systems and resolving difficult production, performance, security, and integration problems.
Experience establishing engineering best practices, reusable frameworks, secure delivery capabilities, and measurable improvements to flow, quality, and reliability.
Excellent problem-solving skills and the ability to navigate ambiguity, influence across organizational boundaries, and connect technical decisions to business outcomes.
Strong communication and stakeholder-management skills, including the ability to advise senior leaders and collaborate with geographically distributed teams.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada.

Skills

Modern software architecture
System design patterns
APIs
Microservices
Distributed systems
Major cloud platforms
Modern programming languages
Java ecosystem
Web application development
Service interfaces
Event-driven integration
Relational data stores
Non-relational data stores
Continuous delivery
Automated testing
Observability
Problem-solving
Stakeholder management
Bilingualism (Quebec)

Location

Hybrid

Work Type

Hybrid

Experience Level

Principal
Senior

Education Level

Bachelor's degree in computer science, software engineering, or a related discipline
Master's degree in computer science, software engineering, or a related discipline
Equivalent combination of education and experience

Salary/Compensations

161,600 - 197,500

Benefits

Flexible work arrangements
Hybrid work model
Possibility to purchase up to 5 extra days off per year
Telemedicine
Wellness account
Share plan
Savings plans
Pension offerings
Defined benefit pension plan

About the Company

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
The Shared Services organization at Intact provides reusable enterprise platforms and capabilities used across multiple business areas. Its portfolio typically includes content and document services, customer and reference data, decision-support technology, product configuration, integration services, distributor platforms, and a mix of modern and legacy platforms. The organization acts as a central point of engagement for shared demand and is evolving these capabilities into secure, resilient, independently deployable services with clear ownership, roadmaps, service boundaries, and measurable outcomes.

Equal Opportunity

We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.